Bretton Woods, NH, 03575, USA
3 days ago
Lift Operations Supervisor
Location Omni Mount Washington Resort & Spa As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match. Job Description Lift Operations Supervisor is a full time year round position that supervises the daily schedule of lift operators on all chairlifts at Bretton Woods. A successful candidate will have strong organizational skills, the ability to manage a very diverse group of associates and provide leadership to ensure a high level of engagement and guest satisfaction. The Lift Operations Supervisor may spend considerable time as an operator at a lift and training new operators. Responsibilities Winter + Hiring, training and supervising the team of lift operators. + Training the team of lift operators to the highest standards of guest engagement and safety. + Generating weekly schedules to provide coverage at all open lifts. + Monitoring labor reports and ensuring schedule fits into forecasted budget. + Setting up daily assignments to ensure effective coverage at each open lift. + Making rounds during the day to monitor lift operator performance. + Crowd control/corral set up and tear down. + Provide lift operators with the tools and equipment they need to be successful. + Snow removal at top and bottom of lift. + Giving breaks during the work day. + Assisting as needed with ticket checking. + Responsible for maintaining and filing daily lift logs and training checklists. + Work closely with Mountain Operations team to coordinate grooming, snow removal or snowmaking needs at each lift. + Work directly with Lift Maintenance team to provide required training and effective start-up and shut-down procedures. Summer + Working as one of the scheduled operators at the Gondola. + Preoperational inspection and end of day shut down. + Training and scheduling for gondola operators. + Daily cleaning and inspection of cabins. + Daily operational inspection of lift terminals. + Light maintenance/carpentry/ painting and cleaning at other lifts. Off Season + Intensive deep cleaning of top and bottom terminals. + Painting/ light carpentry. + Top station operator for maintenance work. Qualifications + Must be at least 18 years of age. + Previous supervisory experience, preferably in the ski industry. + Must be able to work night shifts during summer season. + Previous experience working in lift operations is preferred. + Energetic and outgoing to set an example for other operators. + Ability to engage with guests and provide them with information about the Resort and local area. Omni Hotels and Resorts is an equal opportunity employer. Job LocationsUS-NH-Bretton Woods Posted Date1 day ago(8/1/2025 10:22 AM) Requisition ID 2025-125696 # of Openings 1 Category (Portal Searching) Ski Resort Operations
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