Job Purpose & Scope Responsible for ensuring that the Bank’s liens are perfected by reviewing and submitting documentation to the proper recording authority after loan closing, working under close supervision. Essential Job Functions + Maintains daily record of all collateral documentation transactions. + Reviews collateral documentation for completeness and follows standard filing processes. + Generate electronic records through vendor websites and/or prepare and mail physical files to recording authority. + Coordinate with Loan Officers and Bank staff to correct errors in documentation and collect signatures necessary for processing. + Review the daily reports provided by the e-recording vendor(s) for accuracy. + Utilize the daily report provided by Loan Operations to generate electronic filings. + May provide support to resolve issues and facilitate completion of interrupted lien perfection processes; escalates issues when necessary. + Performs other related duties as assigned. Knowledge, Skills & Abilities + General knowledge of administrative and clerical procedures. + Ability to work under close supervision. + Ability to demonstrate excellent customer service skills. + Ability to maintain confidentiality. + Ability to communicate effectively both verbally and in writing. + Ability to demonstrate effective organizational skills and adapt to change and repeated interruptions. + Ability to demonstrate accuracy and attention to detail under pressure and with competing deadlines. + Ability to work extended hours as needed. + Ability to demonstrate problem-solving and analytical thinking skills. + Ability to work effectively in a team environment. + Skill in using computer and Microsoft Office, including Word, Outlook, and Excel. Basic Qualifications + High school diploma or equivalent required. + Minimum of one (1) year of work experience with Microsoft Office, including Microsoft Word, Excel and Outlook, required. Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.