Summary This position will be assigned to the JBSA Lackland AFB Library. This is a Regular Full Time position with guaranteed 35 per week. Employees appointed to a Regular category position are eligible for benefits. Responsibilities Responsible for all circulation service operations. Assists in the training of new library aides and technicians on circulation tasks. Independently performs circulation and registration duties by implementing established procedures for circulation functions. Maintains automated and/or manual circulation files to include all charged-out materials, user database files, registration files, reserves, document delivery, interlibrary loans, lost items, and overdues. Implements established procedures for overdue materials. Makes arrangements with customers for replacement of lost or damaged items, following relevant AFIs and local guidance. Using established procedures, maintains reserve and interlibrary loan services and performs follow-up to ensure all requests are accurately fulfilled. Maintains and compiles library statistics on circulation, attendance, reference questions, and other required and requested data. Provides ready reference services to library customers by locating required information using standard library reference tools, passing more difficult requests to the appropriate staff member. Explains the library classification scheme and general management of library resources to customers. Explains library rules, regulations, circulation procedures, and entitlements to library users. Assists library users with library equipment. Assists the supervisory librarian in developing and implementing programs and the marketing and publicity of library services and events. Prepares displays. Recommends titles for possible inclusion in the collection. Utilizes the Integrated Library System (ILS), online databases, and other Internet resources to prepare subject bibliographies. Performs routine clerical tasks. Picks up, sorts, and distributes library mail. Uses varied and advanced functions of computer software to prepare, format, modify, edit, email and print a variety of letters, reports, memos, and other documents. Assists with the technical services process as needed. Assists in conducting tours and group orientations. Refers difficult questions/problems concerning work processes to the appropriate staff member. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12769604 Requirements Conditions of Employment Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/31/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Specialized experience in a library that provided specific knowledge of library rules, policies, and procedures for circulation and technical service. Knowledge, Skills and Abilities (KSA's): 1. Knowledge of a body of standardized library rules, procedures, and operations related to one or more library functions such as those used to maintain the collection, locate information, order and process library materials, or assist clientele with inquiries; and library operating policies, circulation procedures, ready reference sources, issuance and cancellation of borrower cards, and resolving recurring problems such as lost or damaged books. 2. Knowledge of programs in a general library to conduct special events, locate materials for exhibits on a given theme, and prepare announcements of events and programs for bulletin boards and employee newsletters. 3. Knowledge of general clerical office procedures. Knowledge of one or more word processing automation software functions to support office operations and produce a variety of textual documents, such as letters, reports, memos, and form letters. Skill in typing, a qualified typist is required. 4. Knowledge of one or more automated databases associated with a specific library function to support office and library operations and produce a variety of documents and reports. 5. Ability to communicate effectively, both orally and in writing, with a diverse group of individuals, using a high degree of tack and diplomacy. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. Additional Information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.