The Courier picks up, delivers, and routes all types of library materials and correspondence to and from designated Riverside County Library System branches and other locations as assigned. The Courier will have a professional appearance, a friendly manner, an ability to communicate clearly with staff at all levels and provide excellent customer service. The Courier must be dependable and complete their route promptly.
Hours per Week: 40
Hourly Rate: $18.50
Primary Responsibilities:
An individual must be able to perform each essential duty and responsibility satisfactorily.
Provide Excellent customer serviceDrive a company-owned vehicle to transport books and other library materials, inter-office correspondence, programming supplies, furniture, etc., to and from libraries within the library system networkAssist in the sorting and routing of books and other library materialsLoad and unload the courier vanReport promptly any malfunctions with the company vehicle; schedule and deliver the van for regular maintenanceMaintain the exterior and interior of the company-owned vans so they are clean and professional in appearanceFuel company vehicleAddress or escalate safety issues to the appropriate managementKnow and understand the American Library Association’s Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement, recognizing that freedom of access is a fundamental tenant of a public Library System and Services. Follow all legal and policy requirements related to patron privacy and custodianship of patron recordsOther Duties as assignedAn individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training, and/or work experience required.
High School Diploma or GEDValid driver’s license and a clean driving recordExcellent communication skills, verbal and writtenPrevious on-the-job driving/courier experience is a plusPrior customer service experience or experience working with the publicPrevious library experience a plusDetail-orientedGood time-management skillsMust be able to work a flexible schedule that may include a combination of days, evenings, and weekendsBasic knowledge of library systems and databases preferredKnowledge of Microsoft Office SuiteMultilingual speaking is a plusPhysical Requirements
Must be able to move from place to place within the location; lift, push/pull, hold/carry items weighing up to (25) pounds and occasionally up to (50) pounds such as files, books, furniture, and other materialsAbility to climb in and out of the courier vanAbility to sit for long periods of timeBenefits:
Tuition Reimbursement 401(k) PlanEmployee Assistance ProgramEmployee Referral Bonus ProgramSick LeaveVacation Leave Holiday Pay MedicalDentalVisionEEO STATEMENTThe company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Salary Description $18.50