**All the benefits and perks you need for you and your family:** - Benefits and Paid Days Off from Day One - Student Loan Repayment Program - Career Development - Whole Person Wellbeing Resources - Mental Health Resources and Support - Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense) **Our promise to you:** Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **Schedule:** Full-Time **Shift** : Days - Monday through Friday, 11am to 7:30pm. No weekends and no holidays. No on-call shifts. **The community you'll be caring for:** AdventHealth Waterman 1000 Waterman Way. Tavares, FL 32778 **The role you'll contribute:** Acts as a liaison between guests, staff and patients to respond to patient and guest information inquiries. **The value you'll bring to the team:** Receives, screens, routes and/or responds to all incoming inquiries for information, directions or concerns. Receives guest suggestions and complaints and escalates through proper channels. Provides patient information in compliance with The Health Insurance Portability and Accountability Act (HIPAA) requirements and organizational privacy policies. Identifies and report issues of safety and maintenance. Assists in improving patient satisfaction while keeping volunteer office management informed of potential problems. Anticipates family's needs and resolves issues before they become major source of concern. Qualifications **The expertise and experience you'll need to succeed:** **REQUIRED:** High School Grad or Equivalent Basic Cardiac Life Support (BCLS) **PREFERRED** **_:_** Previous leadership Preferred This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Patient Experience **Organization:** AdventHealth Waterman **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 25031179 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.