At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) **,** you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified **Level 2 Field Service Technician** based in Indianapolis, IN to join their team and provide end-user support. This role involves travel 75% of the time in local service city and 25% of the time outside of service city. Tech could be driving or flying to other areas. The ideal candidate must have a reliable vehicle, valid license, and a clean MVR. **Duties and Responsibilities** **:** + Hardware focus on IT repair, printer/computer/laptop replacement + Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals + Documents, maintains, upgrades or replaces hardware and software systems + Supports and maintains user account information including rights, security, and systems groups + Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed + Determines and recommends which products or services best fit the customers' needs **Skills and Qualifications** **:** + May require an associate's degree or its equivalent + Minimum 2 to 5+ years of experience in the field or in a related area required + Familiar with a variety of the field's concepts, practices, and procedures + Ability to rely on experience and judgment to plan and accomplish goals + Performs a variety of complicated tasks + Works under general supervision + A certain degree of creativity and latitude is required + Must have strong people / customer service skills and be able to build relationships and rapport + Strong written, communication, and documentation skills + Must be able to work independently, is self-motivated and self-disciplined, and not afraid to ask questions if unsure about something **Wage Range** : The rate for this position is between **$16.50 - $24.25 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit **www.compucom.com** . **\#INDCCStaffing** CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.