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This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements
Job Overview:
Lenovo seeks a Legal Operations Support specialist to play a critical role in creation and maintenance of CLM support for Legal leadership and internal customers.
Job Responsibilities (Essential functions and duties):
Support User Inquiries, Signature, and Data Needs
Support testing of Changes with the CLM Tool
Perform updates to system for new data elements and revised analysis requirements.
Support data quality based on reporting and analysis. Identify data problems and recommend fixes to continuously improve the data created by legal and legal customers.
Identify data gaps and make recommendations based on industry trends and tool enhancements.
Support AI toolset for contracting and work on change management to make the tools an integrated part of the contract support lifecycle.
Basic Job Requirements:
Prior work experience - 4 years total
2+ years of relevant experience with end user (CLM) support in a fast-paced corporate Legal or IT department
Excel expert – 4 years of demonstrated advanced data analysis work
System Process Documentation and Support – 2-4 years
Ability to analyze data and follow up on changing trends and outliers to identify improvements – 2-4 years
System testing 2-4 years
Knowledge/Skills/Abilities/Competencies (KSAC’s)
Use of AI models in Contract Management process
SharePoint capabilities
Process Flow charts and word documentation for processes
Project coordination – task planning
Demonstrated ability to learn new software and systems quickly.
Demonstrated capability to work with external and internal support personnel on projects and issues resolution
Educational Requirements
Bachelors
Travel Requirements (expected % travel)
Less than 10%
Language
Expert fluency – English, multi- language fluency is desired.
Preferred Requirements
ELM or other legal systems – 4 years preferred.
Exposure to project and process management tools (MS Project, Smartsheet, MS task planner) and familiarity with scrum and agile project methodologies
Java development a plus
Developed critical thinking and proactive problem-solving skills, with a willingness to get into the details of complex problems and drive creative solution
Excellent oral, written and interpersonal communication skills
A strong team player who can work well with colleagues in all functional groups
Committed to his/her personal growth and development by actively seeking feedback and responding with constructive action
AI Prompt experience a plus
D365 Experience preferred
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