Description We are looking for an organized and proactive Administrative Assistant to join our team on a contract basis in Atlanta, Georgia. This role involves supporting a high-volume workflow and ensuring excellent customer service to potential clients. The ideal candidate will possess strong communication skills and the ability to work efficiently in a fast-paced environment. Responsibilities: • Assist the intake specialist in managing incoming leads and potential client inquiries with attention to detail and efficiency. • Evaluate and categorize leads based on their relevance and communicate findings to the team. • Collaborate daily with team members to review lead quality and ensure alignment with organizational goals. • Handle inbound and outbound calls to provide support and gather necessary information. • Maintain a courteous and detail-oriented demeanor when interacting with clients, particularly those dealing with health issues or elderly populations. • Utilize knowledge of Social Security Administration and legal processes to address client needs. • Ensure accurate documentation and record-keeping for all client interactions. • Adapt quickly to new systems and processes to enhance workflow efficiency. • Provide consistent and reliable administrative support to contribute to the team's success. Requirements • Previous experience in an administrative or customer service role, preferably in a high-volume environment. • Strong communication skills, both verbal and written, with the ability to speak professionally and courteously. • Familiarity with Social Security Administration and legal processes is highly desirable. • Ability to work effectively with sensitive client populations, including those facing health challenges or elderly clients. • Proficient in handling inbound and outbound calls. • Quick learner with the ability to adapt to new systems and processes. • Strong organizational skills and attention to detail. • Capability to work collaboratively in a team environment. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .