The Learning Specialist will organize and conduct training programs for employees that equip and inspire employees with the knowledge, skills, and motivation to excel in their roles. The LS collaborates across the organization to prioritize learning needs and meet them effectively through a variety of adult-learning methods. Each LS will act as the subject matter expert in their specific area of expertise and based on the ongoing needs of the organization.

Design and deliver onboarding and/or upskilling programs, as well as other L&D initiatives in response to changing needs across the organization. Works with internal customers (Patient Services managers, field management and Marketing) to define training solutions that meet the needs identified. Conducts needs assessments/instructional analysis to ensure consistency in training content and methods across the organization. Apply training best practices based on adult learning theory to best meet learning needs; methods include but are not limited to virtual instructor-led classroom, e-learning, self-study, social media tools, video, conference calls, etc. Consistently identify new training approaches, practices and processes to improve efficiency of training development. Partner closely with the Instructional Design team to develop online training. Maintains required documentation for staff attendance and ensures completion of required trainings. Reports on employee progress during or after training period(s) and maintain up to date training logs and records