**The position** Looking for a role where you can unfold your comprehensive administration expertise with focus on splendid customer experience and further innovative process development? If you call yourself a digital native, are good in communications and aiming for continuous improvements then HR Learning Services is your place to be! **Tasks & responsibilities** + As a HR Learning Services Specialist you might participate in the transition of HR Learning Services processes from Germany to Poland and ramp-up activities while ensuring high-quality service provision, operational readiness and compliance from day one. + You are responsible for the administrative end-to-end processing and the professional support in the area of HR Learning Services, taking into account the legal and operational agreements and other applicable arrangements. + You are independently processing the recurring learning services portfolio from training management assigned to you, promotions to rollouts while continuously focusing on potential areas of improvement and customer experience excellence. + With your strong communication skills together with your social and technical competencies also in matters with high complexity, you are ensuring a splendid customer experience when advising customers and working with stakeholders or other internal or external business partners. + You are familiar with working in projects and being measured against Key Performance Indicators (KPIs) / Service Level Agreements (SLAs) to strive for continuous improvement measures. **About our future employee** + Min. 2 years of professional experience in the HR services area (Learning Operations/Events management as an asset), Bachelor’s degree or similar study helpful + Familiarity with Power Automate or a strong interest in learning and working with process automation tools as a big asset + Distinct empathy, team spirit, accountability, and service orientation + You should speak German (min. C1) & English (min. B2) languages + Experience in process optimization and project work together with an open networked mindset and great organizational skills + Expertise working with ServiceNow, Learning Management System (SAP), Learning Experience Platform (Degreed) and MS Office would be beneficial All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.