**Location: Gdansk** **Working model: hybrid** **Working hours: 9am-5pm** **Learning Program Manager** will help customers plan and execute Cloud Learning Plan, providing them with best practice advice, scheduling training and reporting on training consumption. They proactively manage a customers’ training investment through regular meetings and quarterly reviews **Responsibility** : + Act as a Single point of escalation for customer queries. + Take the learners’ through their learning journey and provide periodic support and feedback on keylearner’s issues + Provide operational support such as responding to internal/external queries related to trainingschedules, course registrations etc. + Provide periodic report on Queries and issue using spreadsheets **Skills and Experience:** + Min 2 years of experience in Program management / Coordination experience/ management in learning / training environment + Proficient in English and Italian, written and spoken + Experience in support and troubleshooting technology + High attention to detail + Ability to prioritize multiple functions, tasks and requests and manage work on time + Ability to lead reviews and monitor key success KPIs + Proven ability to consistently and positively contribute in a fast-paced environment + Proven project management, organizational and communication skills + Robust conflict resolution skills **We offer:** + Opportunity to be part of a global organization focused on development, + Open-minded and multinational environment, + Training & development opportunities including language courses, + Professional development and a clear career path, + Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits For more information about us, visit Cognizant (https://www.cognizant.com/pl/en) Poland. If you are looking for another opportunity and are interested in the company, do not hesitate to apply online! Stay up to date with our recent events – follow us on LinkedIn (https://www.linkedin.com/company/cognizant/posts/?feedView=all) or Facebook (https://www.facebook.com/CognizantPoland) . We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. “Due to Client security requirements in the project, it is a condition of your employment in the offered position to present a valid NFC-enabled ID card (i.e. an e-chip-enabled ID/Passport) and undergo the Client mandated ID check as a part of the Client onboarding to the project. If the above requirement is not fulfilled Cognizant will be entitled to cancel this offer and not enter into employment agreement with you or in case the employment agreement is signed with you prior to completion of the abovementioned verification, to terminate your employment. The Client being the data controller responsible for this specific verification process will contact you separately to provide you with more detailed information in this regard”. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.