**We’re unique. You should be, too.** We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Learning Program Analyst will assist in the planning, implementation, and evaluation of learning programs. This role ensures smooth logistics and effective delivery of learning experiences, as well as the ongoing support of employees’ professional development. They will evaluate the success of the program by reviewing progress and making recommendations. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** **Assessment and Reporting:** + Reviews and analyzes key performance indicators (KPIs) related to employee development and learning outcomes, recommends feedback and key modalities to increase engagement. + Meets with Learning Business Partners to present findings and make recommendations for process improvement and ownership of the client groups for successful embedment of the learning products. **Learning Management System (LMS) Administration:** + Leverages data analytics to gain valuable insights into training logistics and course completion trends, opportunities, and areas for improvement. + Oversees the development, implementation, and maintenance of learning plans, course content, and updates within the Learning Management System (LMS). + Contributes to employee development initiatives by facilitating course enrollment and ensuring precise maintenance of training records. **Program Coordination:** + Owns the end-to-end process by which people attend and experience training to ensure the experience aligns with the data and results. + Reviews and analyzes employee survey data and provides recommendations for improvement and increased employee training experience. + Develops training logistics plans as well as coordinates and schedules in-house training sessions, workshops, and seminars. + Coordinates with facilitators and subject matter experts to develop and organize comprehensive course materials, resources, and secure appropriate training facilities. **Training Support:** + Owns training and logistics budgeting and costing to ensure budget guidelines are met and have the necessary cost allocation for the programs. + Partners with other Learning Coordinators, Sr. Learning Business Partners, and Sr. Manager, Learning Operations to develop and implement systems, controls, policies, and procedures to effectively manage training operations, provide VIP service, and reduce operational costs. + Delivers exceptional training support by managing all logistical aspects, from pre-training planning to post-training evaluation, ensuring a smooth and efficient learning experience for facilitators and participants alike. **Continuous Improvement:** + Conducts regular reviews of training and development processes to identify areas for improvement and innovation through the utilization of feedback. + Assists, recommends, and facilitates the collaborative development of process change, new logistics ideas, and operational plans. + Collaborates with other departments and stakeholders to ensure learning programs are aligned with company goals and employee needs. **General Administrative Support:** + Ensures compliance with relevant training regulations and policies. + Maintains learning records and ensure they are up to date and accessible. + Develops and maintains effective relationships with internal staff/contractors and external customers/clients and serves as a principal liaison between clients and training operations. + Performs other training logistics-related activities, as necessary. + Performs other duties as assigned and modified at manager’s discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Strong organizational and time management skills + Ability to handle multiple tasks and prioritize effectively + Strong attention to detail and problem-solving skills + Knowledge and understanding of standard Training Operations functions, practices, processes, and procedures + Working knowledge of eLearning development programs such as Articulate Storyline, Prezi, and PowerPoint + Working knowledge SCORM packages + Working knowledge of Website development (HTML, CSS, XML) + Excellent written, verbal, and nonverbal communication skills + Ability to rapidly master new technology, systems, and tools + Demonstrate a high degree of initiative in the implementation of training logistics’ plans + Strong customer service orientation + Advanced skills in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software + Ability to work independently and collaboratively in a team setting + Professional and proactive attitude + Demonstrates a passion for learning and employee development + Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time; may require a mix of on-site and remote work, depending on organizational needs. + Spoken and written fluency in English + This job requires use and exercise of independent judgment **EDUCATION AND EXPERIENCE CRITERIA:** + BA/BS degree in Education, Human Resources, Business Administration, Information Technology, or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis + Minimum two (2) years of: + Experience in a training or learning coordination role within a corporate environment + Strong proficiency with Learning Management Systems (LMS) and other learning tools + Experience in organizing events, workshops, or training sessions + Work experience in project management, process improvement, or industrial/organizational desired We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply HERE (https://careers.chenmed.com/i/us/en/homerevisited) Current Contingent Worker please see job aid HERE to apply \#LI-Onsite