Atlanta, Georgia, USA
1 day ago
Learning Operations Partner

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

What you will do

Learning Program Measurement:

Design and deploy tools for tracking learning program feedback

Establish metrics to assess the effectiveness of learning programs for continuous improvement, rooted in industry best practices and evolving trends

Monitor, evaluate and communicate learning program measures of success in a timely manner to team members, stakeholders and leadership

Reporting & Analytics: 

Analyze data to identify trends, inconsistencies and more to inform and shape learning strategies through data storytelling

Run standard and custom reports on learning activity, participation, completion rates, learning hours and other key metrics as requested/needed 

Lead multi-region learning initiatives, interacting with individual contributors and leaders

Manage Learning Operations:

Design the LMS and learning governance strategy by defining program controls, processes and procedures

Manage learning systems user access 

Program/enrollment administration

Drive continuous process optimization to enhance the overall learning experience

Mandatory Training Management: 

Lead internal consultation around MT inquiries and stakeholder management

Oversee the tracking of delinquencies to ensure compliance

Conduct analysis and gather evidence for the delivery of audit requests

Global Learning Community: 

Serve as the primary point of contact for the Global Learning Community

Lead community engagement by maintaining line-of-sight around needs of the community, fostering best practice sharing and driving visibility around industry trends

Planning and facilitation of monthly learning community meetings 

LMS Content Quality Assurance: 

Establish and maintain the Workday Learning QA Checklist

Evaluate learning content for quality assurance, providing feedback and guidance on best practices as well as approval of content for the LMS production environment

What you bring

5 - 7 years of experience in a Learning & Development role focused on adult learning.

Strong Technical Acumen: Possesses a strong aptitude for technology, with the ability to quickly master new software, systems, and digital tools to enhance efficiency and drive innovation.

Strategic Thinking: Exhibits a forward-thinking mindset, skilled at identifying long-term opportunities and developing plans that align with overarching business goals.

Critical & Analytical Thinking: Employs sharp analytical skills to deconstruct complex problems and draw logical, well-supported conclusions to guide decisions.

Data-Driven Storytelling: Translates complex data sets and analytical findings into clear, compelling narratives that provide actionable insights and influence strategic decision-making.

Innovative Problem-Solving: A resourceful and creative problem-solver who excels at identifying the root causes of challenges, developing and implementing effective solutions.

Attention to Detail: Consistently delivers high-quality, accurate work by thoroughly reviewing and analyzing information, ensuring precision down to the smallest detail.

Project Management: Demonstrates a proven ability to lead complex projects from inception to completion. 

Consultative Partnership: Acts as a trusted advisor by providing expert guidance, building consensus among diverse stakeholders, and influencing positive outcomes.

Exceptional Interpersonal Skills: Builds and maintains strong, productive professional relationships at all levels through clear communication, active listening, and rapport.

Effective Collaboration: Proactively fosters a spirit of partnership across teams and departments, leveraging diverse perspectives and working seamlessly with others to achieve shared goals.

Execution in Dynamic Environments: Thrives in fast-paced, ambiguous, and matrixed organizations, demonstrating the agility and resilience to execute priorities and deliver results amidst constant change.


What could set you apart

Bi-lingual skills in Spanish or Portuguese

Instructional Design experience

Demonstrated expertise with Articulate suite, Camtasia or other rapid authoring tools

Workday Learning experience

Percipio Learning Platform

#LI-SK1

#Hybrid

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-Atlanta Corporate

Function:

Function - Human Resources

Schedule:

Full time
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