Learning Ex. Designer, Japan Consumer Innovation, Amazon JCI Retail Employee Development
Amazon.com
Japan Consumer Innovation (JCI) Retail Employee Development Team is seeking a Learning Experience Designer (LXD) who is passionate to contributes to our mission - developing capabilities of Amazon JP Retail customer including vendors and employees through quality learning solutions. It's a unique opportunity to be able to transform JP Retail customer through your Learning & Development or Instructional Design related expertise, while gaining broad exposure to Amazon leaders across the org. This role supports Amazon's mission to be Earth's most customer centrist company and best employer.
Key job responsibilities
• Analyze customers’ learning problem and define strategy and solution working backwards from customer voice.
• Develop content and material of learning programs for Amazon customer in Japan, partnering with Program Managers and Subject Matter Experts (SMEs) from functional teams.
• Finalize contents design (e.g. learning objectives, topic contents, media formats, etc.) of the subject learning programs.
• Flexibly select contents format types (e.g. text, graphics, animation, video, interactive activities, check tests, etc.) and ensure a high level of learning experience.
• Drive end-to-end program lifecycle over Analysis-Design-Develop-Implement-Evaluate (ADDIE) by managing internal Learning Management Systems (LMS).
• Facilitate existing classroom training as needed.
A day in the life
• Interface with vendors, employees, and stakeholders to gather feedback and requirements by bench-marking studies to understand learning trends
• Develop course materials L&D related software/tools and publish
• Manage LMS (e.g. training assignments, data reporting, user escalation management, etc.)
• Coordinate training sessions and team development initiatives.
• Measure the deliverable effectiveness.
• Prepare and present business reviews and strategic documentation including PRFAQ and Operational Planning (OP) with Manager.
About the team
Japan Consumer Innovationの詳細はこちら
Learn more about Japan Consumer Innovation
Japan Consumer Innovationの社員インタビューはこちら
Employee Interview for Japan Consumer Innovation
Key job responsibilities
• Analyze customers’ learning problem and define strategy and solution working backwards from customer voice.
• Develop content and material of learning programs for Amazon customer in Japan, partnering with Program Managers and Subject Matter Experts (SMEs) from functional teams.
• Finalize contents design (e.g. learning objectives, topic contents, media formats, etc.) of the subject learning programs.
• Flexibly select contents format types (e.g. text, graphics, animation, video, interactive activities, check tests, etc.) and ensure a high level of learning experience.
• Drive end-to-end program lifecycle over Analysis-Design-Develop-Implement-Evaluate (ADDIE) by managing internal Learning Management Systems (LMS).
• Facilitate existing classroom training as needed.
A day in the life
• Interface with vendors, employees, and stakeholders to gather feedback and requirements by bench-marking studies to understand learning trends
• Develop course materials L&D related software/tools and publish
• Manage LMS (e.g. training assignments, data reporting, user escalation management, etc.)
• Coordinate training sessions and team development initiatives.
• Measure the deliverable effectiveness.
• Prepare and present business reviews and strategic documentation including PRFAQ and Operational Planning (OP) with Manager.
About the team
Japan Consumer Innovationの詳細はこちら
Learn more about Japan Consumer Innovation
Japan Consumer Innovationの社員インタビューはこちら
Employee Interview for Japan Consumer Innovation
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