Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

The Functional Learning & Development Manager – Instructional Design, Leadership & Early Career Programs will play a pivotal role in designing, developing, and deploying impactful learning experiences for our Consumer Division’s functional teams across North America, including Canada. This role blends instructional design expertise, engaging facilitation skills, leadership development and capabilities, early career program development, and strategic program management to elevate team performance and engagement for our functional team members. The ideal candidate brings 3–5 years of design, facilitation, and program management experience, along with a passion for delivering high-impact learning solutions.

KEY RESPONSIBILITIES:

Learning Strategy & Deployment

Design and deliver learning solutions aligned with functional team needs.Facilitate in-person and virtual training sessions, with a focus on leadership development and capability building in areas such as sales and finance.Support deployment of Professional Career Training, Leadership Development programs, and developing early career learning experiences.

Program Management & Measurement

Oversee multiple L&D programs simultaneously, ensuring timely delivery, budget alignment, and quality outcomes.Manage calendar and scheduling and logistics for training across NA.Prepare and present reports to senior stakeholders, connecting learning outcomes to organizational performance backed with data and metrics.

Stakeholder Collaboration

Partner with Finance, Commercial, Marketing, Early Careers, and functional teams to identify learning needs and priorities and co-create solutions. Serve as a trusted advisor on leadership pipeline development, technical upskilling, and change readiness. Collaborate with HR Business partners as well as with internal L&D professionals to ensure consistency and alignment across initiatives. Championing a continuous learning culture that values inclusion, adaptability, and measurable results.

Technology Integration

Act as lead for offered learning in our SRC (Salesforce) to enhance learning experiences and integrate data into training workflows.Utilize LMS platforms to assign, track, and report on training completion and learner engagement.

Measurement & Continuous Improvement

Monitor and report on key learning metrics including completion rates, retention, and learner satisfaction.Continuously improving learning programs based on feedback and performance data.

 

QUALIFICATIONS:

3–5 years of experience in sales or commercial roles, preferably within consumer-focused industries.Bachelor’s Degree Required – Focus Areas Preferred…Human Resources, Business, Communications, Learning & Development, Sales, Marketing, Instructional DesignProven experience in training facilitation and instructional design.Strong communication, collaboration, and project management skills.Willingness to travel up to 30% across North America.

 

WHAT YOU NEED TO SUCCEED:

Critical Skills/Capabilities:

Growth and Results Oriented: Results oriented person that looks for constant ways to improveInnovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)Accountability: Holds self and others responsible for actions and resultsInfluence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teamsDecision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/or when to seek additional input, and drive for consensusCommunication: willingness to work on the floor and in a heavy manufacturing world to ensure we can document and teach critical work processes 

Technical Skills:

Learning & Development Experience (e.g., ADDIE Design, L&D Technology/ Design Tools, Facilitation, On-the-job training, Implementing and Measuring L&D Systems/ Frameworks/ Processes): 3-5 yearsPrefer industry knowledge, or experience in manufacturing salesKnowledge of Sales Force Knowledge of Learning Management SystemsMicrosoft Office – Teams, Word, Excel, Outlook, PowerPoint, Forms

Others Qualification:

Facilitation/ Presentation SkillsInfluencing/ Effective CommunicationBusiness PartnershipProblem Solving

WHAT WE OFFER:

Comprehensive training with numerous learning and development opportunitiesAn attractive salary reflecting skills, competencies, and potentialA career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work

 

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.