A Learning & Development Coordinator is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.

What will I be doing?

 

As a Learning & Development Coordinator, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Learning & Development Coordinator will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

Provide quality training to internal customersAssist in coordinating and administering Vocational QualificationAdhere to in-house training planIdentify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training ManagerAssist Line Manager/Head of Department in achieving training objectives and review on a monthly basisPrepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and GrievanceEnsure new employees have received departmental and legal trainingHold monthly Departmental meetings with trainers to ensure training needs are being covered

What are we looking for?

 

A Learning & Development Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience in HR/trainingPositive attitudeGood communication and people skillsCommitted to delivering a high level of customer service, both internally and externallyExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work under pressureAbility to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of hospitality

 

 

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.