Service Offering Development Build modular, customizable cybersecurity learning offerings tailored for various customer personas—plant operators, SOC teams, CISOs, compliance teams, OEMs, and partners. Translate in-house knowledge into structured learning paths across OT/IT security, secure architecture, threat hunting, incident response, and compliance. Program Design & Delivery Design blended learning formats including instructor-led sessions, e-learning modules, gamified simulation centre, and certification-aligned workshops. Collaborate with internal SMEs, service heads, and partners to co-develop and deliver high-quality training experiences. Develop service packages, pricing models, and enablement collaterals for marketing and sales. Customer Engagement & Customization Work with Sales and GTM teams to understand client needs and design context-specific training programs (e.g., SCADA security for ports, NIS2 awareness for European utilities). Lead pre-sales conversations and demos with client stakeholders to position the L&D offering. Partnership and Certification Ecosystem Build partnerships with OEMs, certification bodies, and academia to create certified programs (e.g., OT Security Foundation, SOC Analyst Level 1/2, Industrial Incident Response). Ensure content is aligned with frameworks like NIST, IEC 62443, ISO 27001, and industry compliance requirements. Impact and Metrics Track delivery outcomes, learner feedback, certification rates, and impact on client cybersecurity maturity. Create dashboards to measure service performance and business impact.

Personality Traits

Entrepreneurial and commercially driven Highly structured and outcomes-focused Strong presenter and communicator Passionate about cybersecurity enablement and capacity-building Comfortable operating across business, technical, and partner interfaces

Skills:

Expertise in instructional design, curriculum development, and technical storytelling. Proficiency in using tools like Articulate, LMS platforms, simulation centre, and e-learning design suites. Commercial mindset with the ability to define and manage L&D as a revenue stream. Ability to handle client engagements, sales support, and end-to-end service delivery.

Qualifications:

Graduate/Postgraduate in Cybersecurity, Engineering, Instructional Design Certifications in L&D, Instructional Design, or relevant cybersecurity areas (e.g., CISSP, GICSP) preferred.

Experience:

8+ years of experience in cybersecurity training, L&D design, or consulting, with a focus on enterprise or industrial clients. Proven experience designing and delivering external training services as part of a business offering. Strong understanding of OT/IT security concepts and audience-specific delivery (technical vs. operational vs. executive).