Description We’re expanding our Learning team within Amazon Operations! If you’re interested in joining a business where you can achieve amazing results and put smiles on people’s faces, this could be the role for you. The Last Mile Learning Associate works with Operations Managers, Area Managers and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned. The ideal candidate will have Excellent communication skills, comfortable talking in front of a group as well as one-on-one with an individual, able to give and receive feedback effectively. Ability to follow up and meets time commitments and deadlines, is goal oriented, gives insight to area managers. Works hard for the success of others, constantly remains “customer obsessed”. Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others. Measure Associate performance around Safety, Quality, and Productivity applies learning tools to improve operation metrics . Improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development, assists in driving success of peak and non-peak training plans. The Learning Associate will achieve this objective by: · Executing all standard trainer tasks as outlined on Trainer Standard Work Checklist · Delivering network standard training · Partnering with Operations Leaders to Evaluate and improve training processes within work areas · Directly coaching associates to improve job performance · Managing training compliance to ensure accurate training records are housed correctly Basic Qualifications Bachelor Degree graduate - BA/Bcom/BE/Btech or equivalent Proficiency in computer usage, email, MS Office Suite Organization skills - Able to handle multiple and changing projects/priorities Ability to prioritize, manage and complete projects with tight deadlines Willingness to work in different areas as required by training needs Arabic speaker with professional English level Availability to work in different shifts. Preferred Qualifications Prior training, teaching or presentation experience Previous experience as a trainer Willingness to work different shifts Shift hours for this position may be different from the standard production shifts Willingness to work in different areas as required by training needs Excellent attendance Candidates must be very organized and able to handle multiple and changing projects/priorities Willingness to participate in and support the Operational Excellence initiatives Ability to converse or translate English content into Arabic Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.