Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The Learning and Development Specialist will have a key role in the coordination, operational quality, and execution of our global learning offer and projects. Our learning offer is essential to building core capabilities, expertise, networks and providing affiliation and networking opportunities. Additionally, there will be an opportunity to drive forward relevant functional projects to implement operational and strategic business priorities.

Your key responsibilities:

Running multiple learning events and projects across the calendar year. Program sizes range from around 30 to 300 participants and take place throughout the year in a variety of formats: virtual sessions, blended learning, hybrid and in person eventsVirtual Event Hosting: Host and produce virtual live sessions, ensuring smooth execution by welcoming participants, introducing presenters, and closing sessions professionallyWorking closely with both internal and external stakeholders, to ensure operationally the events (virtual, hybrid or live setting) run to an exceptionally high standard that are enjoyable and memorable for the learnerWorking closely as a thought partner with the wider team, business partners, content managers, faculty team and key stakeholders, to ensure the learner experience is valued and being delivered in the right wayEngaging and continuing to review innovation and technology options to support current and future learning deliveryUsing feedback and operational insight to drive continuous improvement: Gather and interpret participant feedback and engagement data to identify opportunities for enhancing both the learner experience and operational execution. Proactively share well-informed recommendations with content designers and program leads to support the ongoing evolution and effectiveness of learning programs

You’re Good At

Thriving in an internationally diverse team, with a passion for delivering exceptional customer service and creating memorable virtual, hybrid, and in-person events.Working autonomously while collaborating seamlessly—proactively anticipating challenges and planning ahead with a solution-oriented mindset.Coordinating with a variety of internal and external stakeholders to design and deliver impactful learning experiences that align with BCG’s evolving strategy and learner needsBuilding trust-based relationships with key stakeholders and acting as a reliable thought partner to colleagues and leaders alike.Managing multiple priorities with strong organizational skills, keen attention to detail, and the ability to adapt to flexible work environments.Embracing change with an open mind, demonstrating flexibility, curiosity, and willingness to try new approaches.Quickly learning new systems and technologies and confidently navigating both virtual and onsite event environments.

What You'll Bring

2-4 years of experience in an operations role, ideally within a professional services environment.A degree in any discipline; additional qualifications in Event Management, Hospitality, or Tourism are a plus.Proven experience in organizing and supporting virtual or online meetings and events.Proficiency with a range of virtual collaboration and event tools (e.g., Zoom, Slack, Trello, Outlook, Salesforce Marketing Cloud, survey platforms).Advanced skills in Microsoft Office, particularly PowerPoint, Excel, Outlook, and Word.Strong technical aptitude and ability to learn new systems quickly.Fluency in English, both written and spoken

Who You'll Work With

A passionate and dedicated Learning & Development team, who are currently spread across the globe. You will be part of the operations team that oversees the overall orchestration of Learning at BCG. As a complex matrix structured organization, you will work with broader L&D colleagues and other functional teams. You will establish strong relationships across our people functions and beyond to successfully learn, educate and influence others.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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