Application window is expected to close on 4/15/25 Preference for candidates local to the SJC, CA or any city in US. (remote) What We Do Our mission is to transform our Learning & Development function into a data-driven organization, focusing on enhancing technical sales performance, engineering excellence, and leadership development. We achieve this through comprehensive research studies that combine quantitative and qualitative approaches to provide actionable insights across our networking, data center infrastructure, collaboration, security, and observability products. Meet the Team Join a team of dedicated researchers and analysts committed to advancing the impact of learning interventions. Our team collaborates with sales leaders, technical managers, and L&D teams to identify research priorities and ensure alignment between learning content and skill requirements. We focus on creating evidence-based learning strategies and measuring the ROI of learning initiatives. Role & Responsibilities As a Research Scientist, you will: * Design and execute mixed-methods research studies to evaluate the effectiveness of learning programs and their impact on business outcomes. * Develop predictive models to identify emerging skills gaps and forecast future learning needs. * Investigate the relationship between learning interventions and key performance indicators in technical sales and engineering contexts. * Design research protocols, including sampling strategies and data collection methods. * Implement experimental and quasi-experimental designs to test the effectiveness of different learning approaches. * Analyze complex datasets combining learning metrics, sales performance data, and business outcomes. * Present research findings and recommendations to executive stakeholders and guide L&D teams in implementing evidence-based learning strategies. Minimum Qualifications * Ph.D. in Learning Sciences, Educational Research, Industrial-Organizational Psychology, or related field, or Master's degree with significant research experience in learning analytics or organizational development. * Experience designing and conducting mixed-methods research studies. * Strong foundation in research methodology, including experimental design, survey development, and qualitative research methods. * Advanced proficiency in statistical analysis and research software (R, Python, SPSS, or similar). Preferred Qualifications * Experience with qualitative data analysis software (NVivo, ATLAS.ti, or similar). * Proficiency in data visualization tools (Power BI, Tableau). * Understanding of technical sales roles in the IT/technology sector. * Strong project management skills with the ability to lead multiple research initiatives. * Excellence in written and verbal communication, particularly in translating complex findings into actionable insights. ------------------------- #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.