Job Description SummaryAll activities relating to enhancing services technology integrating customer data, or capturing engines/products reliability, availability, maintenance, safety and other performance parameters. Includes hourly, nonexempt and exempt employees as well as manager roles responsible solely for these activities. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Job Description

Roles and Responsibilities

Support LEAP-1A&1B ICA (Instruction of Continue Airworthiness) mature, review and update manual content based on engineering input, comparison analysis and fleet inputOwn product support engineer responsibly of LEAP-1A&1B engine externals hardware:Hardware continue improvement support, participate engineering and program review and provide technical input from field operation and other technical perspectiveDeliver ICA update for design changesManage field issues, support root cause investigation, and develop management plan.Answer customer technical inquires.Support LEAP-1A &1B fleet reliability continue improvement, significant events and complicated fleet issues investigation.Support regional customer technical communication and EIS related product support, ensure customer EIS smooth and successfulPrepare and present technical information and recommendations to internal and external customersParticipate on cross-functional teams to address specific organizational technical initiatives

Required Qualifications

Fluent in Mandarin and EnglishBachelor’s degree or plus in Engineering, Physics, Mathematics, or Computer Science from an accredited college or university3 years of experience in engineering position

Desired Characteristics

3+ years of experience in aircraft engine hardware design, analysis, testing or integration is highly desirableDemonstrated ability to analyze and resolve problems Ability to plan, execute and document programs with process orientation approachStrong technical aptitude, including applicable engineering tools and systems Strong oral and written communication skillsStrong interpersonal and leadership skillsStrong teamwork skills or experience in a teaming environmentAbility to work independently, especially under tight deadlinesWillingness to learn and adapt quickly 

Additional Information

Relocation Assistance Provided: Yes