Provide live chat support for leads inquiring about the product Engage with leads to gather necessary information and qualify them as sales prospects Persuade qualified leads to book and schedule demo sessions with the sales team Efficiently manage and coordinate internal team schedules, meetings, and demo sessions Conduct follow-ups through calls, chats, and text messages to nurture leads and ensure they attend scheduled demos Act as a liaison between leads and the sales team, ensuring seamless communication Maintain accurate records of lead information, schedules, chat and call progress, and other relevant data using trackers and databases