Location: Sydney or Melbourne
Type: Fixed Term Contract
Hybrid role, Happy to talk flexible working
Click here to discover what it's like to be a part of QBE Group
The opportunity
We’re seeking a digitally fluent and human-centred Leadership Development Products and Services Lead to join our global leadership development team. In this role, you’ll play a key part in enabling consistent, high-impact leadership development experiences that will be delivered across our diverse regions. By partnering closely with stakeholders, you’ll ensure that all content created by our global team is consistent and accessible. Leveraging design thinking and inclusive practices, you'll design and deliver playbooks, toolkits, and step-by-step guides that help regional teams localise, scale, package and deliver enterprise learning content for leaders.
Your new role
You will create thoughtfully crafted playbooks, instructional guides, and communications that are not only easy to navigate but also tailored to resonate with diverse regional audiences. Your work will ensure that leadership experiences are consistent, scalable, and aligned with both global standards and local needs.
Design and develop a range toolkits and step-by-step guides that support leadership development professionals across out regions to deliver centrally developed impactful learning experiences.
Maintain consistency in tone, structure, and branding across all communications and instructional assets to reinforce a unified leadership development identity.
Collaborate with global stakeholders to ensure all materials are contextually relevant, culturally attuned, and aligned with regional business needs.
Apply design thinking and human-centred design principles to the creation and delivery of content, ensuring it is engaging, inclusive, and accessible.
Continuously enhance learning products by incorporating feedback, monitoring usage, and adapting to evolving organisational priorities.
Lead the evaluation and measurement of global leadership development experiences, synthesising data and insights to inform ongoing improvements.
Oversee the administration of global leadership assessments, ensuring smooth execution, accurate reporting, and alignment with broader capability strategies.
About you
To be successful you will bring strong instructional design skills with a focus on adult learning and leadership development. Known for simplifying complex ideas, you create clear, user-friendly content and collaborate effectively across teams and regions.
Advanced PowerPoint skills with expertise in visual storytelling, template creation, and graphic design using tools like Canva, Adobe Illustrator, or Photoshop.
Proficient in video editing using Adobe Premiere Pro, Camtasia, or Final Cut Pro to produce engaging instructional content.
Experienced in managing instructional assets through platforms like SharePoint and Confluence, ensuring consistency in tone, structure, and branding.
Skilled in plain language writing and instructional editing, with strong proficiency in Microsoft Teams, Miro, and other collaborative tools.
Capable of managing leadership assessment administration, data collection, and performance measurement to drive ongoing refinement of learning experiences.
About QBE
We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.
We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Life Leave, supporting the life events we all experience, leaving your annual leave for rest
Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
18 weeks’ gender-equal flexible leave for all new parents, including paid super
Voluntary super contributions and company matching
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
A range of discounts on insurance products, car hire, hotels, goods and services
Rewards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
2021 LinkedIn Top Employer & HRD Employer of Choice
2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
Family Friendly Workplace accredited employer since 2021
Apply now
APPLY NOW and let’s make it happen!
Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com
Skills:
Communication, Creativity, Critical Thinking, Customer Value Management, Financial Products, Influencing Others, Instructional Design, Intentional collaboration, Managing performance, Program Evaluations, Risk Management, Stakeholder Management, Strategic Management, Team Management, Time ManagementApplication Close Date: 04/09/2025 11:59 PMHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.