The purpose of the Global Services Department is to help others come unto Christ by serving members, leaders, and employees globally in a simple and efficient way. The purpose of this position is to be a point of contact to support Bishops, Ward and Stake Clerks with their questions and challenges. This support will be provided through a contact center type of environment. This position receives calls, messages and emails through the support system to answer inquiries from leaders. They are to use their knowledge, systems and help from the collaboration cloud (GSD and Area personnel) to resolve all issues. They are expected to provide complete resolution and show ownership with Christlike service. This is a professional entry level individual contributor role.