The Leader and Member Support Department help others come unto Christ by serving members, leaders, and employees in a simple and efficient way. The position provides a single point of contact for Bishops, Ward and Stake Clerks with their questions and challenges. This support will be provided through a contact centre type of environment. This position receives calls, messages and emails through the support system to answer inquiries from leaders. The incumbents are to use their knowledge, systems and help from the collaboration cloud (GSD and Area personnel) to resolve all issues. They are expected to provide complete resolution and show ownership with Christlike service. This is a professional entry level individual contributor role. The role reports to the Leader Support Manager and is located in Johannesburg, South Africa.