This position manages the following processes:

·        Manage the performance of 3PL Service Providers for cost-effective, KPI-driven performance

·        Coordinate with all the stakeholders (internal – SC Planning, Manufacturing, QA, CS, Sales teams, external – transport partners, Customers, 3PL teams) for proper flow of information and operational planning and processing (from GRN to dispatch)

·        Define and ensure adherence to Standard Operating Procedures (SOPs) with respect to warehouse processes like Inward/GRN/Put-away/Picking/PGI & Invoicing/Inventory Hygiene, etc.

·        Evaluates processes to identify opportunities to reduce cost, improve productivities

·        Hands on with relevant warehousing processes like Inventory Management, receiving process, Dispatch process, manpower management, WH KPI (like GRN efficiency, manpower productivity, put-away productivity & efficiency, picking productivity & efficiency, dispatch productivity, etc.

·        Should be well-versed with productivity measurement and improvement tools (fishbone, 5-Why, etc.)

·        Should have fair understanding of the warehousing cost structure, including understanding of different types of cost models for 3PL warehousing

·        Should be highly proficient in SAP, should be able to coach/guide users and trouble-shoot basic issues

·        Responsible for managing warehouse costs as per budgets as well as submitting cost provision on time and timely payments to vendors

·        Results-oriented, innovative thinker with a focus on continuous improvement & demonstrates strong analytical capabilities

·        Should be able to demonstrate critical thinking, strong organizational and time management skills, ability to stake ownership to ensure accurate completion of the tasks

·        Strong verbal and written communication skills to effectively interact with all levels of management and ability to function effectively as part of a team to gain cooperation of individuals across the organization

·        Clear and timely communication in case of any disruptions / change in compliance guidelines / etc. to all the stakeholders

·        Ability to work in a team environment and help in growth of team members by fostering a positive work environment

KEY KPIs FOR THE ROLE

Managing Warehouse Performance as per Defined KPIsWarehousing Cost vs AOPManaging relationship with the 3PLs, transport vendors, etc.Process adherence & ComplianceOverall hygiene of warehouse (Inventory/People/Shelf-Life Management, etc.)

KNOWLEDGE/EXPERIENCE/PERSON PROFILE

Graduate/Postgraduate with specialization in handling end to end warehouse operations with ~3-4 years’ similar relevant experienceExposure in FMCG / Food & Beverage / Pharma / Chemicals Industry preferredExposure across the spectrum of supply chain management including order and dispatch planning, applicable compliances, understanding of Exports dispatchesExpert in MS Excel & PowerPoint with very high proficiency in SAP/ERPExpertise / certification related to warehousing function would be an added advantage