**Overview** The Lead Valet oversees valet operations, ensuring smooth vehicle handling and exceptional guest service. This role combines hands-on parking duties with leadership responsibilities, acting as a role model and trainer for valet staff. ?? **Key Responsibilities** + Greet guests warmly and assist with luggage or mobility devices + Safely park and retrieve vehicles, including manual and automatic transmissions + Monitor valet station cleanliness and organization + Train new and current valet staff on procedures and customer service standards + Adjust daily work schedules and reassign staff as needed + Respond to guest inquiries, complaints, and special requests + Maintain accurate records of vehicle transactions and key inventory + Enforce safety protocols and report incidents promptly + Liaise with management to implement policy changes and operational improvements **Skills & Qualifications** + Valid driver’s license with a clean driving record + Excellent driving skills across various vehicle types + Strong leadership and communication abilities + Physical stamina to stand, run, and lift in all weather conditions + Exceptional customer service and conflict resolution skills + Ability to multitask and manage time effectively + Familiarity with valet software or key tracking systems (a plus) ?? **Education & Experience** + High school diploma or equivalent + At least 1 years' experience required + Prior supervisory or training experience is a bonus      **Work Environment** + Fast-paced hotel, resort, or event venue setting + Outdoor work in varying weather conditions + Shifts may include evenings, weekends, and holidays REQNUMBER: 125915 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.