Key Competencies :- 

Clear understanding of telecom Service Fulfilment & Service Assurance processes. Clear understanding and experience of implementation & testing of process automations in IT Service Management tools like Remedy, Service Now, etc. Hands on experience in implementing TAM, ITSM, DevOps and other telecom applications/ tools framework. Exposure and technology understanding in the domains: Transmission, IP/MPLS, B2B, B2C connectivity products like MPLS, L2/L3 VPN, ILL, etc.

Effectively gather all relevant information, identify relationships, draw logical conclusions and interpret results for use in decision-making

Tool Understanding     •    End to End tool understanding is the major task. 
    Python,RPA&,SQL,Java&html,CSS understanding      •    Must require so that firstly  analyze requirement
    Adoption of Tool     •    After tool deliver he will ensure that our operation will use this tool regularly .
    Frontend tool understanding must require     •    He should know about the parameter & value currently using & what are the features of this tool .
    Tool enhancement     •    How we can increase adaptability of Tool .
    Tool availability     •    We have to ensure 99.99% toll availability .
    Tool data hygiene      •    We have to ensure data hygiene on tool for better performance 
    Understand Backend tool dependency     •    Backend tool data base dependency must require .
    API understanding     •    He must know about API bcz in current scenario major dependency on this.
    Multi domain knowledge     *Exposure and technology understanding in the domains: Transmission, IP/MPLS, B2B, B2C connectivity products like MPLS, L2/L3 VPN, ILL, etc.
    Backend tool 99.99% uptime     •    We have to ensure 99.99% toll availability .
    Tool data hygiene      •    We have to ensure data hygiene on tool for better performance 
    Sibel ,solace bus ,sublime ,girhub    •    For better analysis all back end tool understanding must require