Description for Candidates

Expected Key Results Activities

1. complex and escalated problems- Ensure resolution of escalated problems, Analysis and recommendation for preventive/corrective actions

2. Adaptation of new product/technologies - Enhancing skill on new product and technologies, Support to multivendor / multi-technology solution designing

3. Cross-functional team work – well Known about the functionality of planning, engineering, NOC solution, working with OEMs to establish technical awareness & update about new solution.

4. Knowledge Sharing - Imparting knowledge sharing to enable TAC1/TAC2 teams

5. Processes development - Review of Standard operating procedures in fault management

6. excellent knowledge of OTN/DWDM standards & guidelines, well known with the latest feature in optics domain.

Demonstrate (Key competencies)

 in-depth knowledge of ASON, DWDM, OTN.

 Expert level of working experience with P2P & P2MP Services, Core network, ASON, Traffic Engineering & testing.

 Hands on with Huawei, CIENA, ALU, high end DXC, OTN and DWDM equipment  Excellent Problem Solving skill

 Adaptation of new product and technologies

 Good Collaboration with cross-functional domains  Inter-personal skills & Decision making