A premier employer in Downtown Houston is seeking an IT Infrastructure Supervisor to oversee and manage the projects of a small Tier-1 and Tier-2 support team who maintains the companys IT server, network, security and domain infrastructure. A priority will be placed on Azure and M365 infrastructure, server and application upgrades, domain and Active Directory maintenance, external / internal DNS and SSL Certificate deployment and configuration, security patches for servers and infrastructure, and ensuring IT environments are available 24/7.This includes creating and deploying group policy, configuring, and testing backups for disk and virtual machines, deploying Azure virtual servers for hosted applications and Windows desktops for end-user remote use, installing and configuring security applications and company business applications through virtual resources. Additionally documenting and auditing all user permissions and change management will play an important part in tandem with project management and execution. A primary function will be troubleshooting domain-wide issues or inefficiencies and working with our partners and Microsoft to create appropriate solutions and deployment strategies via Group Policy and industry best practice.
On a day to day basis this person will:
Manage tier-1 and tier-2 infrastructure support team.
Manage Azure, employee domain, Active Directory, DNS, M365, network, and application accounts
Perform internal and external security vulnerability assessments, and remediate found critical vulnerabilities, and proactively deploy security measures to reduce attack surface reduction
Provide Tier-3 level Management and support over multiple infrastructure projects.
Build and deploy physical and virtual Cisco Meraki SD-WAN network sites, Azure Virtual Meraki VLANs, network VPN routes.
Coordinate with Cloud Service Providers to update and maintain infrastructure security updates, functionality patches, and data integration.
Perform regularly internal review of accounts and policies to generate executive summary reports to ensure accuracy of work and process is followed
Maintain documentation of change controls and IT procedure
Create and maintain group policy objects to improve efficiency and resolve company issues
Monitor performance, alerts, and outages of all major IT systems
Perform introspective security and compliance reviews and prepare findings reports
Deploy hosted applicated with SSL Certificates and maintain domain security protocol
Provide ongoing maintenance, support and enhancements in existing systems, networks, and platforms
Write and maintain PowerShell scripts, batch file scripts, scheduled tasks, and other automation which will update and report on the Windows and Azure packages
Administer Microsoft Teams configuration for groups, meetings, and VOIP conference rooms
Comply with change management procedures for production impacting upgrades, configuration changes, and outages
Explore developing technologies and industry changes, to improve efficiency and budget

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