We are seeking a talented individual to join our Sales Enablement team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.
Lead Specialist - Graphic Design
What can you expect?
The Sales Enablement function is a part supports Mercer across multiple geographies & businesses. Sales Enablement team enables Consultants globally with strategic and bespoke solutions for pre/post sales cycle & marketing processes, increasing Mercer’s chances of winning new business through lead generation, managing commercials, client-focused proposals, strategic research, virtual consulting tool & graphic design support.
The incumbent in this role will ensure creation of compelling designs that enact differentiators in the market with enhanced delivery experience. This position balances design, strategy and operational responsibilities, mentoring the design team and to manage senior stakeholder design projects and relationships independently. The role will focus on:
Establishing insight-driven design strategies & practices for client facing collaterals to position Mercer stronger in the marketHighly creative problem solver with blend of business & artistic abilities to communicate ideas and coordinate with stakeholdersDelivering quality service to the stakeholders by driving and optimizing the effectiveness and efficiency in project managementCollaborating with businesses on strategic initiatives as well as working on operational improvements to benefit the design processExperience with project management, mentoring/coaching, and strategically influencing design is a mustFlexibility to work with global stakeholders for project management & discussion/callsDemonstrating a strong understanding of visual identity & design principlesUnderstanding cultural sensitivity across countries and business needs of the operating companies to deliver high quality designsWe will count on you for:
Service Delivery:
Manage multiple concurrent projects while producing high-quality design deliverables, maintaining creative innovation, brand alignment, and continuous performance improvementMitigate risk on design projects by creating contingency plans and recommending solutions,proactively engaging in problem solvingDevelop design strategies/ideas and work closely with the stakeholders while building a rapport for long-term growth of the processResponsible for driving process improvement initiatives within team with a commitment towards timely implementation and adherenceOwn accountability by being able to help the team in projects both on technical and business side to adhere to the timelines of the deliverablesAssisting Managers in delivering a high standard of quality on all administration tasks while managing deadlinesDevelop and maintain collaborative relationships with stakeholders, direct reports, and peer groupsSeamless stakeholder and workflow management entailing timelines negotiations and volume governanceManage effective resource planning through capacity management and cross utilization measuresDrive review metrics for self as well as team members – Review and approve final layoutsEnsure strong adherence to KPI’s and SLA’s while ensuring colleagues adherence to same.
Problem Solving:
Issue resolution and root cause analysis, whilst assessing the wider employee or client impact and communicate within the team.Suggest and implement improvements to process and delivery to ensure productivity is maintained and efficiency met.What you need to have:
College degree in a graphic design, or closely related discipline5+ years’ experience in a creative services environment with 3 years design management experienceStrong experience with visual and digital storytelling, presentations, and animationAbility to be creative within established guidelinesLevel-headedness and organized under pressureAbility to work independently and as a team member – end to end project managementExcellent organizational and time-management skills to handle multiple tasksSelf-starter, pay strict attention to detail, and multitask across multiple projects under tight deadlines in a fast-paced, team-based environmentPossession of excellent oral and written skills required along with interpersonal skillsMandatory: Advanced and proven knowledge of MS PowerPointMandatory: Expertise and experience working in latest Adobe Creative Suite (InDesign, Photoshop, Illustrator, Acrobat Pro), and MS Office (PowerPoint, Word and Excel). Familiarity with video production & animation (Adobe After Effects, Premiere Pro, Media Encoder, Audition) will be a value add
What makes you stand out?
Certified Adobe designer/Graphic design pertinent degree with corporate design expertiseProficiency in motion graphics, video production, audio/video editing and animation using Adobe Premiere Pro, After effects and AuditionStrong design aesthetics, attention to details and problem-solving skillsIn-depth understanding of visual system and management of multiple brand identitiesAbility to multi-task and prioritize time effectivelyAdaptable and able to pick up new technologiesExceptional communication & interpersonal skillsExecutive presence that conveys composure and confidence in all situationsExperience of directly dealing with senior internal stakeholders preferredDemonstrated ability to work in a globally matrixed and significantly multi-geography, multi-cultural offshore service delivery environment
Why join our team:
Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.