Lead Service Engineers (Houston or Remote)

Are you as Engineer motivated to deliver the best service to your customers?

Would you like the opportunity to further develop your career with a global energy technology company

Join our Engineering team!

At Baker Hughes our purpose is clear; We take energy forward making it safer, cleaner and more efficient for people and the planet. Our team provides industry-leading products and services that optimize the extraction, production and processing of energy. We champion entrepreneurial culture to unlock full potential by bringing energy to the world.

Partner with the best

These Lead Engineers will work in Baker Hughes iCenters. The Service Engineer is committed to follow the monitored equipment for Global fleet (rotating machinery, electrical equipment and relevant auxiliaries). Focused on data analysis, will act as customer entry point for troubleshooting and fleet KPI assessment both at site and from remote iCenter. Continuous alignment with project and service engineering teams and vendors will be requested. You will prepare technical reports and suggest improvements to optimize service so that it is aligned with customer expectations.

As a Lead Engineer will have the following responsibilities:

Acting as lead engineer for focal point sites, closely tracking and managing technical issues to resolution, coordinating and communicating with customers and internal experts and other vendor’s organizations, fulfilling customized evaluations and optimization studies, and maintaining alignment between site and iCentersDaily monitoring of the M&D fleet composed of aeroderivative and heavy-duty gas turbines, steam turbines, centrifugal and reciprocating compressors, VSDS, electric motors, gearboxes, auxiliaries and balance of plantAnalyzing data and alerts generated by BH Monitoring & Diagnostic (M&D) systems and provide insights to prevent asset failures and optimize asset performance and operationTroubleshoot technical issues on monitored fleet and communicate effectively verbally and in writingPreparing and review of technical documentation such as trip root cause analyses, anomaly notifications and monthly reportsActing as customer entry point for M&D, discussing technical details of issues and findingsManaging operating rhythm and periodic technical reviews with customersMeeting cycle time goals while ensuring quality for M&D deliverablesBe available for critical issue resolution on a dedicated fleetWorking assigned weekends and holidays on a rotational basis (flexible compensation time and bonus received for weekend/holiday shifts)Navigating and interpreting site-specific control software (e.g. MarkVI/VIe, MicroNet/Plus, RX3i/RX7i, Allen-Bradley etc.) and engineering documents (e.g. P&ID, Instrument List, Wiring Diagram) to support technical analysesUtilizing Bently Nevada System1 vibration monitoring software to perform deep investigation on vibration issuesValidating performance calculations on monitored equipment, identify non-conformities and provide insightsSupporting the development and deployment of diagnostic systems in terms of hardware, software, data acquisition, analytics and applicationsProposing new or improved analytics to enhance M&D service and meet customer requirementsProviding information about the latest advancements in Conversion, Modification, and Upgrade (CM&U) opportunities to customer and assist with implementation of any such CM&Us.Proposing reliability improvementsSupporting testing and troubleshooting activities at site; case by case basis for travel to siteWorking in cooperation with BH Engineering teams, Project Management and other vendors to carry out root cause analyses, support customers and expedite issue resolution

Fuel your passion

To be successful in this role you will have:

Bachelor’s Degree in Engineering from an accredited college or universityMinimum 5 years of technical experience on rotating machineryKnowledge of Gas Turbines, Centrifugal and Reciprocating compressors, Steam Turbines, Electric Motors and Generators etc.Ability and willingness to work weekends and holidays, as needed on a rotational basisBe legally authorized to work in the United StatesAbility to influence and have good communication and presentation skills

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive from either a Houston or home based office.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

Contemporary work-life balance policies and wellbeing activitiesComprehensive private medical care optionsSafety net of life insurance and disability programsTailored financial programsEducation AssistanceGenerous Parental Leave Mental Health resourcesDependent Care Additional elected or voluntary benefits

#LI-Remote

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.