Mercer (US) LLC is seeking candidates for the following full-time position based in the Austin, TX office (A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies.):
Lead Senior Business Transformation & Strategy Specialist
We will count on you to:
Engage with regional executive and business leaders from the Health, Wealth and Career corporate consulting practices to evaluate the business and identify and define strategic initiatives that support businesses’ profitable growth and solve business efficiency problems. Perform necessary research to develop a foundational understanding of the business’s specific context and operations. Lead discovery (such as stakeholder interviews, focus groups or formal questionnaires), data analysis and problem-solving to drive toward process excellence and/or transformation. Document and synthesize findings into actionable insights and useful collateral for the organization. Make recommendations for implementation of new strategies and organizational changes to achieve the business’ stated goals. Advise and influence leadership on potential actions, risks and potential mitigations, and assemble business cases as needed. Confer with leaders to ensure successful functioning of newly implemented strategies. Establish strong program governance for execution of new strategies and maintain involvement to ensure successful adoption and/or implementation of the business case/vision (such as standing up a new offshore team).
What you need to have:
Must have a Bachelor’s degree or foreign equivalent in Economics, Business Management, Operations, Finance, Human Resource Management, or a related field plus seven (7) years of progressively responsible post-baccalaureate experience in the position offered or a related position. Must have two (2) years of experience with all of the following: Designing and driving large rightshoring and capital expenditure transformation programs within businesses (exceeding $500 million in annual revenue) working alongside senior management (segment-level CEOs and COOs); Leading internal cross-functional taskforces (Finance, HR, Operations, Communications, and Learning and Development) with senior leaders to develop growth and cost initiatives, each delivering greater than $1 million in impact; Building offshore centers of excellence and transitioning work offshore, navigating talent acquisition, onboarding/training, technical/infrastructure setup, and finance; Articulating the business impact of technology-focused CapEx engagements for executives providing critical input for technical scoping, procurement, and implementation planning discussions; Devising and performing data analysis and process documentation using specialized tools, including PowerBI, PowerQuery, Visio, and Qualtrics.
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Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.