Lead the Schedule. Support the Surgeons. Keep the OR Running Smoothly.

UPMC Mercy’s Operating Room is looking for a Lead Scheduling Secretary to join our dynamic surgical services team! If you’re an organized multitasker who thrives in a fast-paced, high-impact environment — and you’re ready to take on a leadership role — this opportunity is for you.

Schedule:

Monday–Friday Daylight hours only — no nights, weekends, or holidays!

 What You’ll Do:
As the Lead Scheduling Secretary, you’re the heartbeat of the OR schedule — ensuring everything runs efficiently behind the scenes so our surgical teams can focus on what they do best: saving lives.

Accurately schedule inpatient and outpatient surgical procedures using established guidelines Verify surgeon credentials, resolve scheduling conflicts, and troubleshoot any booking issues Serve as the go-to resource for surgical scheduling secretaries, supporting their work and answering questions Interview, train, and mentor new team members and assist with performance evaluations Lead daily communication with surgeons, offices, and the Service Center to keep schedules accurate and up to date Take charge in the supervisor’s absence, including finalizing the OR schedule Create monthly staff schedules for department secretaries Collect and organize procedural documentation and compile statistics as needed Proactively identify issues, propose solutions, and work collaboratively with the surgical services team Handle conflict resolution with professionalism, leadership, and respect