Weatherford is seeking a Lead Professional Service Engineer to deploy software solutions to Oil and Gas customers. This role is responsible for installing, upgrading, and configuring SCADA and Production Optimization Systems, building screens, workflows, and reports to support customer operations and SCADA hardware. The ideal candidate will interact with customers to understand and troubleshoot product issues, provide custom solutions, utilities, and system integration using scripts, participate in software testing, and identify and resolve problems reported by debugging programs/scripts.

Required Skills:

Bachelor's degree in Computer Science, Electronics, Electrical, Instrumentation, or related streams with 12+ years of experience is required. A master's degree is preferred.Experience in deploying and debugging Enterprise software in Microsoft EnvironmentExcellent debugging/knowledge of C#, SQL, PowerShell, IIS, VB, and PythonMicrosoft Server OS knowledgeSQL Server Management ExperienceExperience with ETL techniques and toolsExperience in integrating applicationsExposure to open-source analyticsAbility to enhance or make custom changes in existing utilities and batch schedulingExposure to software supportKnowledge of Windows programming environmentKnowledge of web security, authentication, and authorizationExcellent verbal and written communication skillsAbility to calmly manage crisis situationsAbility to plan ahead and organize daily and weekly tasksAbility to work with minimum supervisionExperience in a similar role troubleshooting and diagnosing problems with hardware and softwareWork experience with SCADA software and hardwarePhysical ability to immediately respond to emergency situations

Preferred skills:

Experience in AWS Cloud Experience, Windows OS administration and support, experience in the Oil and Gas Industry – Production, experience in SCADA, protocols such as MODBUS, OPC, MQTT, etc., Experience in RTUs, PLCs, communication configuration and troubleshooting, familiarity with RESTful APIs and web applications, experience in data analytics and BI, experience in CygNet, LOWIS, ForeSite, ForeSite Edge or similar software.Project management exposure such as timeline and cost management, and off-hours availability with remote teams.Install, upgrade, and configure SCADA and Production Optimization SystemsBuild screens, workflows, reports to support customer operations and SCADA hardwareInteract with customers to understand and troubleshoot product issuesProvide custom solutions, utilities, and system integration using scripts along with procedural documentation and relevant reportsParticipate in software testing during the release cycle as an end customerIdentify cause of problems reported by debugging programs/scripts and correct them or report them to developersProvide support to internal and external clients working on consulting projects using the company's optimization softwareGain a firm understanding of Production Optimization Products from the user's perspectiveTroubleshoot issues related to SCADA hardware and radio communicationsTrain users in system usage and administrationDomestic and foreign travel based on business needsPerform various duties and activities as assigned by supervisor within the physical constraints of the jobWork assignments carried out to the highest quality levelHelp field support/clients with upgrading and configuring the softwareProvide custom solutions through scriptsGuide a junior member of the deployment team in solving issuesTrain and mentor team members on SCADA deployment and other tasksProvide team leadership when multiple deployment team members are involvedUnderstand and comply with all safety rules and company policies of Weatherford