Job Description

What is the opportunity?

Our goal is to become our industry’s leader in exceptional digital experiences. To get there, we’re putting strategy, research, design principles, and technical innovation at the centre of everything we do. But we need exceptional designers, like you, to bring our process to life.

Product designers shape the experiences we create through each of our digital products. As a member of our team, you’ll work within an agile environment and iterative process, collaborating with interdisciplinary team members and stakeholders to analyze, design and convey your design vision.

You’ll use your expertise to delight users with designs that inspire, engage and excite. A natural problem solver, communicator and facilitator, you’ll be involved in every step of the process from idea generation to implementation.

What will you do?

Design Strategy

Understand user interface patterns and behaviours, and use that understanding to drive user comprehension, and improve task performance

Use visualizations and interactions to support analytic thinking with large data sets

Facilitate design critique, evaluate interactions for inclusivity and provide expert advice and guidance to cross-functional teams and stakeholders

Facilitate ideation sessions and collaborative work activities

Artifact Creation

Use a comprehensive understanding of interaction design theory, visual design theory, research data and best practices to inform design decisions

Create complex low-fidelity sketches, wireframes, and prototypes to explore, communicate, and validate ideas.

Present interaction design work to more senior stakeholders

Research and Testing

Facilitate usability testing, and participate in or initiate research activities

Research interaction design strategies in the financial services sector and perform competitive audits pertinent to specific design or business goals

Perform pattern, micro-interaction and component design audits where appropriate

What do you need to succeed?

Must-have

BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience

Portfolio that includes application design samples

A minimum of 5 years of experience in designing usable interfaces across multiple channels and platforms

Experience in an applied research setting including experience integrating user research into product designs and design practices

Demonstrated ability to articulate design strategy, rational and logic; describing benefits and highlighting risks associated with design decisions

Demonstrated expertise with design, prototyping, and research tools such as Figma, Mural, UserTesting.com 

Nice to have

MA/MS degree or certification in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field

Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase

Appreciation for the potential of 'design thinking'

Experience working within a large organization and within an agile environment

What’s in it for you

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

You’ll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who exceed in their area of expertise.

You’ll work on solutions used by millions of people and contribute to a company that truly values customer experience and remains a Global Digital leader.

You’ll be part of team that’s pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve.

Work/life balance is important to us; you will be part of a company that values your time.

Job Skills

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-08-07

Application Deadline:

2025-08-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.