Hours: Monday through Friday 8am - 4:30 pm Children's North location offers Free Onsite parking and great scheduling for work/life balance UPMC Children's North Satellite location is seeking a dedicated team member to help maintain a safe, professional environment for both clients and staff. Responsibilities include specimen collection and processing in accordance with established protocols. You'll also play a key role in onboarding new employees-serving as a coach, mentor, and resource. Collaboration with medical technologists is expected, with some tasks performed under their supervision. Responsibilities: + Collect and label specimens accurately and promptly + Communicate professionally with patients, clients, and coworkers + Confirm orders and obtain billing details when needed + Perform clerical tasks (filing, faxing, data entry, etc.) + Delegate tasks and support phlebotomy workflow + Maintain a clean, organized work area + Answer phones and respond to inquiries courteously + Train and mentor new staff + Complete documentation and logs accurately + Package specimens per testing requirements; report and document issues + Support compliance with safety, dress code, and workplace standards + High School diploma or equivalent + Certification from an accredited Phlebotomy or Medical Assistant program is preferred. + Minimum 2 years of experience. + Previous Pediatric experience preferred + Previous EKG experience preferred + Medical terminology knowledge and laboratory information system experience is preferred. + Must have the ability to establish work priorities and handle several procedures simultaneously. Licensure, Certifications, and Clearances: + Act 31 / 33 / 34 / 73 with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran