Santa Fe, MEX
1 day ago
Lead of Directory Services

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity 


Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. 

PURPOSE OF THE ROLE:

The Identity and Access Management organization within Takeda is looking for an Entra ID and AD subject matter expert. The role is responsible for designing and architecting Entra ID and several on-premises Active Directory instances. The position will support and contribute to Takeda’s digital transformation through partnerships and synergies focused on delivering efficient, secure, reliable, modern, and integrated directory services to support hybrid and multi-cloud solution deployments. The role will also provide highest in-house Directory Services escalation support according to ITIL processes and Takeda's SOPs for Entra ID and traditional Active Directory. As part of the Identity and Access Management team, the role reports to the Head of Directory Services. 

ACCOUNTABILITIES:

Leads all aspects of engineering and service delivery for Takeda's enterprise Active Directory, Azure AD, AWS managed AD and related directory services 

Cultivates collaborative and growth-oriented culture in the Directory Services team and the Identity and Access Management organization 

Engages with team members, peers, cross-team and cross-organizational stakeholders to deliver on organizational and Takeda’s mission and goals​ 

Contributes to growing the Directory Services & IAM brand across Takeda 

Supports the IAM organization with strategy, design, planning, and deployment of IAM solutions and capabilities 

Embodies continuous improvement mindset by identifying opportunities for improving service design, delivery, reliability, and security 

Monitors and reports performance of managed Directory Services and Entra ID 

Leads team with data-driven decision making, a "security" first mindset, and seamless end-user experience conviction 

Develops short-term/long-term plans and objectives for the services and supported technologies 

Drives efforts towards modernization of the Directory Services and improving overall security, reliability, and stability 

Deploys new services or changes following operations acceptance criteria and change management procedures 

Leads infrastructure components, provides escalation support, coordinates 3rd level support according to ITIL processes and Takeda's SOPs. 

Solves or escalates incidents/requests and operating level breaches, validates operating level reports 

Defines infrastructure service requirements and operations acceptance criteria for service development projects and external providers 

Collaborates with counterparts from other functions, function groups and across regions. Ensures that service delivery in the function is monitored effectively and that identified actions to maintain or improve levels of service are implemented. Ensures that operational methods, procedures, facilities, and tools are established, reviewed, and maintained. 

Performs impact analysis of changes to functional groups globally 

Supports the Head of Directory Services in developing a vendor management process in collaboration with indirect procurement 

Delivers solutions in accordance with Takeda system development life cycle, policies, and ITIL guidelines 

Ensures services are delivered in accordance with all applicable compliance requirements, i.e. SOX, GxP including Audit life-cycle 

Monitors the market to gain knowledge and understanding of emerging technologies and trends, proposes measures to either improve existing capabilities or introduce new ones, lobbies for organizational support, and procures and implements enhancements 

Oversees the consolidation of multiple legacy Active Directory domains 

Supports Takeda’s digital estate transformation journey by eliminating digital debris and helping evolve the directory services space from traditional on-premises platform to a cloud-based identity and access management platform 

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: 

7+ years of IT work experience  

3+ years of leadership experience

Bachelor’s degree or equivalent working experience  

Expert level understanding of AD/DNS/Entra

Experience in agile project management

Expert level understanding and experience of claims-aware authentication and traditional claims protocols like SAML2.0 WS-Fed

Expert level understanding of modern authentication/authorization protocols like OAuth2.0 and OIDC

Expert level understanding and experience of legacy authentication protocols like LDAP, Kerberos, NTLM

Expert level understanding of disposition of Directory Services in M&As

Experience with automating, modernizing, and innovating Directory Services and Entra

Strong Identity and Access Management or Directory Services & Azure AD experience 

Experience with deployment of technical capabilities adhering to Zero Trust guiding principles 

Communication – ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner 

Data Management – ability to utilize data collection, analysis, maintenance application and refinement methods to make fact-based decisions 

Analytical skills – ability to analyze a wide variety of data and make appropriate decisions. 

Management – ability to set priorities, develop workflow processes and manage staff 

People Development – ability to assess strengths and weaknesses of staff members and provide suggestions for improvement to the line managers 

Independently drive solutions and focus on results 

Experience drafting/executing a Business Impact Analysis and Disaster Recovery Plans

Desired

Microsoft Certified: Identity and Access Administrator Associate

IAM consulting experience for a service provider

Worked in a Cyber Security Organization

Experience working in a regulated industry (i.e. SOX, GxP) including IQ/OQ

Project management experience

AWS/Azure/On-prem base infrastructure knowledge

Experience with agile project management to plan and execute organizational and team initiatives

Jira knowledge and experience

What Takeda’s ICC Can Offer You

At Takeda, you take the lead on building and shaping your own career.

Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

Competitive Salary + Performance Annual Bonus

Monthly Supermarket and Food Vouchers

Flexible Working Schemes

Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision

Additional Time Off

Diversity, Equity, and Inclusion Programs

If you have further inquiries on the ICC Mexico City or this role, follow us on LinkedIn.

LocationsMEX - Santa Fe

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time
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