Lead of Account Managers, Canada
Sales Talent Agency
Our client is a fast-growing global leader in legal technology, transforming how legal departments operate worldwide. With a cutting-edge AI-powered suite designed to streamline everything from Contract Lifecycle Management to Legal Entity Governance and eDiscovery. As they continue to scale, they're seeking a Lead of Account Managers to manage a team, spearhead customer growth, deepen client relationships, and drive strategic expansion across their thriving customer base.
About the Role:
Based in Montreal and reporting into the North American leadership team, the Lead of Account Management will oversee a high-performing team of four Account Managers. This role is central to expanding the company's presence in Canada through upsell and cross-sell strategies, fostering long-term customer value, and cultivating trusted relationships with enterprise clients. You'll be a strategic people leader and a hands-on contributor- empowering your team, collaborating across functions, and playing a key role in the company's next phase of growth in the Canadian market. Hybrid Work Model: Montreal-based, 3 days in-office Key Responsibilities:
Define and execute the national account management strategy aligned with the company's global commercial goals. Lead, coach, and inspire a team of 4 Account Managers to meet and exceed upsell and cross-sell targets. Build and nurture senior relationships with key clients to uncover new opportunities and ensure long-term retention. Collaborate with cross-functional teams including Sales, Product, Marketing, and Customer Success to ensure a seamless client journey. Leverage data to monitor performance, pipeline trends, and client insights-continually optimizing team tactics and strategic direction. Champion a metrics-driven culture of accountability, forecasting accuracy, and structured reporting. About You:
3-5+ years of experience in Account Management or B2B Sales, ideally in a SaaS environment. Minimum 2-3 years of experience managing and developing high-performing teams. Bilingual in French and English with excellent communication and negotiation skills. Deep understanding of solution selling, customer expansion, and lifecycle growth strategy. Strategic, analytical, and hands-on- you lead from the front while thinking long-term. Thrive in high-growth, fast-paced environments and naturally foster collaboration and trust. What's In It For You:
Competitive compensation and performance-based bonuses Flexible hybrid work environment (3 days in-office) Benefits include health insurance, profit-sharing bonuses, luncheon vouchers, and more Access to international mobility and career progression across the global offices Join a certified "Happy at Work" and "Tech at Work" company recognized since 2019 Be part of an inclusive culture built on trust, excellence, and a hands-on spirit #LI-DB1
About the Role:
Based in Montreal and reporting into the North American leadership team, the Lead of Account Management will oversee a high-performing team of four Account Managers. This role is central to expanding the company's presence in Canada through upsell and cross-sell strategies, fostering long-term customer value, and cultivating trusted relationships with enterprise clients. You'll be a strategic people leader and a hands-on contributor- empowering your team, collaborating across functions, and playing a key role in the company's next phase of growth in the Canadian market. Hybrid Work Model: Montreal-based, 3 days in-office Key Responsibilities:
Define and execute the national account management strategy aligned with the company's global commercial goals. Lead, coach, and inspire a team of 4 Account Managers to meet and exceed upsell and cross-sell targets. Build and nurture senior relationships with key clients to uncover new opportunities and ensure long-term retention. Collaborate with cross-functional teams including Sales, Product, Marketing, and Customer Success to ensure a seamless client journey. Leverage data to monitor performance, pipeline trends, and client insights-continually optimizing team tactics and strategic direction. Champion a metrics-driven culture of accountability, forecasting accuracy, and structured reporting. About You:
3-5+ years of experience in Account Management or B2B Sales, ideally in a SaaS environment. Minimum 2-3 years of experience managing and developing high-performing teams. Bilingual in French and English with excellent communication and negotiation skills. Deep understanding of solution selling, customer expansion, and lifecycle growth strategy. Strategic, analytical, and hands-on- you lead from the front while thinking long-term. Thrive in high-growth, fast-paced environments and naturally foster collaboration and trust. What's In It For You:
Competitive compensation and performance-based bonuses Flexible hybrid work environment (3 days in-office) Benefits include health insurance, profit-sharing bonuses, luncheon vouchers, and more Access to international mobility and career progression across the global offices Join a certified "Happy at Work" and "Tech at Work" company recognized since 2019 Be part of an inclusive culture built on trust, excellence, and a hands-on spirit #LI-DB1
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