**SCHEDULE:** + Full time- 3:30pm- 11:30pm **LOCATION:** + BMC main campus- Springfield Massachusetts **QUALIFICATIONS:** + BA or BS degree in laboratory science or the incumbent may possess an AS degree with MLT certification followed with MT(NCA) certification **THE ADVANTAGES OF WORKING WITH BAYSTATE!** + Excellent Compensation High-quality, low-cost medical, dental and vision insurance + Generous PTO – up to 25 days in the first year, with scheduled earned increases + Continuing education support and reimbursement + First Time Home Buyers Financial Packages + Farm Share Memberships + 403b retirement company match & annual company contribution increase based on years of service + Free money coach advice from a certified professional + Wellbeing programs that include but are not limited to mental, physical, and financial health + Pet, home, auto and personal insurance + Life insurance + Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! + Wellbeing programs that include but are not limited to mental, physical, and financial health **We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!** **OUR COMPENSATION PHILOSOPHY** We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. For more information, please visit us online at: baystatehealthjob.com or interact with us socially at **facebook.com/BaystateCareers** or on Twitter @BaystateCareers. **All correspondence can be directed to:** **Erika Whitworth, Healthcare Recruiter** **Erika.Whitworth@baystatehealth.org** Possesses and utilizes high level technical knowledge and skill regarding understanding the principles and techniques of laboratory medicine including clinical significance of tests. Takes charge of Centralized Send Out Laboratory which includes oversight of daily operations, procedure development and maintenance, LIS maintenance and staff. Develops schedules and work assignments. Reviews instrument maintenance logs and quality assurance metrics. Gathers QA data, creates Patient Safety Reports and performs root cause analysis when indicated. Working with manager and medical director initiates requests for additions to Department of Pathology test menu. Initiates change control process for new and changes to send out tests. Has major role in assuring CAP compliance with regard to send out tests. **Job Responsibilities:** **1)** Verifies appropriateness of specimens, accurately labels and identifies specimens. Alerts appropriate health care provider(s) regarding critical results. Ensures results are reported within established Turnaround Times. Prioritizes work and maintains high level of productivity in section. Takes appropriate action regarding issues that may affect quality of results and/or Turnaround Time. **2)** Ensures that procedures are performed according to written protocols. Prepares and maintains procedures for section. Responsible for quality control and quality assurance activities for section. Ensures that results meet established departmental standards for accuracy. Demonstrates ability to manage own work assignments in addition to supervision of others. Maintains LIS for send out tests. Initiates change control process for new and changes to send out tests. Initiates requests for new send out tests and sends to manager for analysis. **3)** Ensures that results are reported within established Turnaround Times. Prioritizes work and maintains high level of productivity in section. Takes appropriate action regarding issues that may affect quality of results and/or Turnaround Time. **4)** Incumbent demonstrates outstanding technical, interpretive and evaluation skills. Serves as a resource to identify and solve problems. Takes a leadership role in defining and addressing problems. Routinely communicates issues with suggested resolutions/or resolution to manager. **5)** Demonstrates excellent communication, teamwork and customer service skills. Oversees documentation of work performed, quality control, corrective actions for errors and instrument failures. Courteous and helpful in all interactions with patients, visitors, co-workers and health care providers. **6)** Orients and trains new employees and teaches students when appropriate. Participates in departmental committees as assigned. **7)** Responsible for developing, maintaining and updating procedures. **8)** Has integral role in CAP inspection preparation by participating in checklist review, interpretation of standards, implementing corrective action, and applicable proficiency testing. **9)** Maintains awareness of and follows all corporate and BHS Pathology compliance policies and procedures. **10)** Observes and promotes the BHS organizational standards of behavior. **Required Work Experience:** **1)** BA or BS degree in laboratory science or the incumbent may possess an AS degree with MLT certification followed with MT(NCA) certification **2)** Must achieve 12 EUS per year **3)** Five years minimum total experience which must be current and relevant **Preferred Work Experience:** **1)** None Listed **Skills and Competencies:** **1)** High level of relevant expertise **2)** Position requires excellent verbal communication, significant computer skills and ability to interface with a broad spectrum of health care professionals in a collaborative manner **Education:** Associates Degree (Required) **Certifications:** Certified Medical Technician - OtherOther **Equal Employment Opportunity Employer** Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.