Urgent Care Lead Medical Assistant – Lead with Compassion and Clinical Excellence

Are you an experienced Medical Assistant ready to take the next step in your career? Join our Urgent Care team as a Lead Medical Assistant and help guide clinical operations while delivering exceptional care to our patients.

📍 Now hiring at:

1312 West Main Street, Waterbury, CT 06708

58 Maple Street, Naugatuck, CT 06770

As a Lead Medical Assistant, you’ll support both patients and providers by preparing for office visits, managing clinical workflows, and ensuring accurate documentation. You’ll also help coordinate communication, prioritize tasks, and promote a positive, efficient care environment.

What You’ll Do

Prepare exam and treatment rooms and ensure patients are ready for exams or minor procedures

Escort patients, obtain medical history, and document vital signs and relevant information in the EMR

Serve as a scribe during exams, accurately recording provider-patient interactions

Process lab and diagnostic results, ensuring timely review and documentation

Coordinate patient flow and collaborate with front desk staff to maintain efficiency

Assist with scheduling, phone calls, and administrative support as needed

Promote quality care through attention to detail and patient-centered service

What You Bring

Education: High school diploma or equivalent (required)

Experience: Minimum of 6 months in a clinical setting (required)

Preferred: Associate’s Degree in Medical Assisting; National Certification a plus

Strong communication, multitasking, and leadership skills

A commitment to teamwork and delivering excellent patient care

Why You’ll Love Working Here

🕒 Day shift – Full-time positions available

💼 Benefits starting Day 1

💰 Competitive pay

🚀 Opportunities for leadership and career advancement

🌍 Diverse and inclusive culture

💙 Patient-first, team-oriented environment

About Us

We are a dedicated network of primary care providers, specialists, and surgeons serving communities across Connecticut and Western Massachusetts. As part of Trinity Health Of New England, we provide comprehensive care including urgent care, imaging, surgery, rehabilitation, and more—serving thousands of patients each year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.