Job Title: Lead Logistics Specialist

Job Description

The Lead Logistics Specialist plays a pivotal role in ensuring accurate vehicle relocation services while supporting the day-to-day operations of the office. This role is aligned with the Field Office Manager and involves managing customer order execution, scheduling pickups and deliveries, and maintaining accurate data in CRM. The position requires independent execution of responsibilities with limited oversight and is located on-site at the field office, functioning during core business hours.

ResponsibilitiesCoordinate and schedule pickup and delivery of customer vehicles, ensuring customer instructions are precisely followed.Efficiently execute orders by linking multiple orders and overseeing additional services like vehicle detailing and storage.Communicate timely via email, telephone, and CRM with staff, Independent Contractors, and delivery contacts, escalating issues when necessary.Maintain accurate data in CRM by updating activities, notes, and uploading relevant documents after each communication.Create tasks and follow through to maintain accurate, time-sensitive notes.Ensure compliance with policies, procedures, and applicable DOT regulations, as well as Federal, State, and Local laws.Approve and submit independent contractor invoices and supporting documentation to Accounting.Calculate and offer flat fees on orders in the manager's absence or under the manager's direction.Manage storage facility operations, including tracking vehicles in and out and conducting vehicle inspections.Manage vehicle inventory, ensuring vehicles are starting and addressing any issues before reactivation.Essential SkillsAt least 6 months of customer service experience; inventory experience is a plus.Proficiency in Microsoft Office Excel, data entry, and CRM systems.Strong communication skills, both written and verbal.Experience in call center operations, logistics, scheduling, and coordinating.Typing proficiency with a minimum score of 37 WPM.Work Environment

Located in Upland, CA, the work schedule is Monday to Friday, from 8 AM to 5 PM. This position offers the opportunity to work for a rapidly growing fleet transport company with prospects for growth across 11 different departments. The company is women-owned and supports a dynamic and engaging work culture.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Upland,CA.

Application Deadline

This position is anticipated to close on Jul 28, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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