UST Title: Lead II - Business Analysis

Job Role Title: Manager – Business Analysis & Project Delivery

Who we are:

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

 

Summary:

UST is looking for a manager – Business Analysis & Project Delivery to lead a team of 7 Business Analysts. The role is responsible for aligning offshore delivery with US business strategy, ensuring seamless communication between Product Owners and BAs, and driving agile execution excellence. The ideal candidate will bring strong leadership, stakeholder management, and agile expertise to foster team growth, enable strategic alignment, and ensure delivery success in a global collaboration model.

 

The Opportunity:

Key Responsibilities:

Team Leadership & Development Lead, mentor, and grow a team of 7 Business Analysts. Build team capabilities across product knowledge, technical acumen, and soft skills. Foster a culture of continuous learning and improvement. Strategic Alignment & Delivery Understand and interpret the strategic direction of the US-based business. Translate strategic goals into delivery plans for the offshore team. Ensure alignment between business objectives and agile execution. Agile Process & Communication Act as a conduit between offshore BAs and onshore Product Owners. Facilitate effective communication and knowledge transfer across geographies. Support PI planning, backlog grooming, and agile ceremonies as needed. Operational Excellence Identify and resolve team dynamics and delivery blockers. Develop and implement best practices, templates, and models for story development. Drive process efficiency and consistency across agile teams.

What you need:

Please include the requirements, Qualification, Education, etc

Required Skills:

8+ years of experience in business analysis, agile delivery, or product management. 3+ years of experience in a leadership or managerial role. Strong understanding of Agile/Scrum methodologies. Excellent communication and stakeholder management skills. Experience working in a global delivery model (US-India collaboration preferred).

Desired Skills:

Certified Scrum Master (CSM) or Product Owner (CSPO) certification. Experience with tools like Jira, Confluence, and Agile frameworks. Ability to influence and lead cross-functional teams.

Qualification:

Bachelor’s or master’s degree in business, Technology, or related field.

What we believe:

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do. 

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honour our commitments and act with responsibility in all our relationships.

 

Equal Employment Opportunity Statement

 

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

 

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.

• Comply with all Company policies and procedures