Engage with stakeholders to understand, document, and clarify business requirements and user needs.

Analyze and prioritize business problems based on customer input and impact.

Conduct requirements analysis and management, driving clarity and completeness across the project lifecycle.

Prepare detailed User Stories with clear Acceptance Criteria aligned with Agile methodology.

Propose and evaluate solutions, identifying pros and cons to aid in decision-making.

Serve as the primary liaison between business users and technical teams, including developers and QA.

Maintain and manage JIRA for tracking and updating requirements.

Provide ongoing clarification and support to development and QA teams throughout the SDLC.

Assist QA teams in User Acceptance Testing (UAT) by providing business context and reviewing test cases.

Identify and document functional and non-functional requirements.

Conduct walkthroughs and presentations to internal/external stakeholders.

Track and manage requirement changes and ensure alignment with project goals.

Create and maintain Business Process Documentation.

Required Skills and Qualifications:

Bachelor’s degree in any discipline; Master’s degree in a related field is a plus.

9+ years of experience as a Business Analyst with strong emphasis on Healthcare domain projects.

10+ years of total industry experience in IT or Business Consulting.

Strong knowledge of Healthcare processes, regulations, claims processing, and standards (e.g., HIPAA, EDI).

Hands-on experience with tools like JIRA, Confluence, and other Agile lifecycle tools.

Excellent written and verbal communication skills and interpersonal skills.

Proven expertise in eliciting and documenting requirements, conducting gap analysis, and managing stakeholders.

Ability to drive collaboration across business and IT teams.

Prior experience working in Agile/Scrum environments.

Preferred Skills:

Familiarity with HealthEdge platform and ability to map features to business needs.

Experience in payer systems, including claims processing, eligibility, provider management, etc.

Exposure to cloud-based healthcare solutions is a plus.