Job Title: – Salesforce QA (Experience Cloud)

Location: Bangalore, Chennai, Hyderabad, Pune, Noida, Trivandrum & Noida
Experience Range: 5–7 Years

Key Responsibilities

Manual Testing Design and execute test plans and detailed test cases across functional, regression, integration, system, and smoke testing types. Ensure thorough documentation of test results and execution steps. Identify, log, and verify defects; ensure defect resolution meets expected standards. Salesforce Domain Testing Apply domain knowledge of Salesforce Experience Cloud to validate platform-specific functionalities and workflows. Collaborate with Salesforce developers and admins to ensure test coverage aligns with platform behavior. Automation Testing (Desirable / TBD) Contribute to automation framework design and scripting (based on tool selection). Develop, maintain, and execute automated test scripts. Generate and analyze automation execution reports. Regression and UAT Support Conduct regression cycles and provide support during UAT phases by coordinating with stakeholders. Validate production bug fixes and releases. Cross-Team Collaboration Work closely with business analysts, developers, and product owners to ensure quality throughout the software development lifecycle. Proactively identify gaps and recommend improvements in QA processes and automation.

Must-Have Skills

Manual Testing – Strong hands-on experience in test case creation, execution, and result tracking. Defect Management – Experience with tools like JIRA, Bugzilla, or similar. Salesforce Domain Knowledge – Hands-on testing experience in Experience Cloud (or other Salesforce clouds). Test Documentation – Ability to create clear and detailed test cases, logs, and reports. Regression and UAT Testing – Proven experience in running and managing regression cycles and UAT coordination.

Good to Have Skills

Exposure to Test Automation Tools like Selenium, UFT, TestNG, etc. Basic scripting/coding knowledge (Java, Python, or similar) for automation. Familiarity with test management tools (TestRail, Zephyr, etc.). Knowledge of CI/CD tools for automation execution and reporting.