Role Proficiency:

Ensuring adherence to test practices and process to improve test coverage

Outcomes:

     Create Test Estimates and Schedules      Identify business processes conduct risk analysis and ensure test coverage      Ensure adherence of processes and standards      Produce test results defect reports test logs and reports for evidence of testing      Publish RCA reports and preventive measures      Report progress of testing      Contribute for Revenue savings for client by suggesting alternate method Quality of Deliverables

Measures of Outcomes:

Test Script Creation and Execution Productivity Defect Leakage Metrics (% of defect leaked % of UAT defects and % of Production defects) % of Test case reuse Test execution Coverage Defect Acceptance Ratio Test Review efficiency

Outputs Expected:

Test Design
Development
Execution:

Participate in review
walkthrough
demo and obtain sign off by stakeholder for Test Design Prepare Test summary report for modules/features

Requirements Management:

Analyse
Prioritize
Identify Gaps and create workflow diagrams based on Requirements/User stories

Manage Project:

Participate in Test management

Domain relevance:

Identify business processes
conduct risk analysis and ensure test coverage

Estimate:

Prepare Estimate
Schedule
Identify dependencies

Knowledge Management:

Consume
Contribute
Review (Best Practices
Lesson learned
Retrospective)

Test Design
Execution:

Test Plan preparation
Test Case/Script Creation
Test Execution

Test & Defect Management:

Conduct root cause and trend analysis of the defects

Test Planning:

Identify the test scenarios with understanding of systems
interfaces and application Identify end-to-end business critical scenarios with minimal support Create/Review the test scenarios and prepare RTM

Skill Examples:

     Ability to create and manage a test plan      Ability to prepare schedules based on estimates      Ability to track and report progress      Ability to identify test scenarios and prepare RTM      Ability to analyse requirement/user stories and prioritize testing      Ability to carry out RCA Ability to capture and report metrics

Knowledge Examples:

     Knowledge of Estimation techniques      Knowledge of Testing standards      Knowledge of identifying the scope of testing      Knowledge of RCA Techniques      Knowledge of Test design techniques Knowledge of Test methodologies

Additional Comments:

Job Summary: We are seeking a versatile SDET / Quality Engineer to join our team. The ideal candidate will have hands-on experience working with test automation frameworks like Selenium and Playwright, strong programming skills, and a solid understanding of both automated and manual quality assurance processes. You will play a crucial role in enhancing software quality through automation, exploratory testing, and close collaboration with engineering teams. Key Responsibilities: As an SDET: Interpret and reverse engineer existing Playwright and Selenium test scripts. Develop, maintain, and optimize automated test scripts using frameworks such as Selenium, Playwright, and Appium. Perform API testing using tools like Postman, RestAssured, and Bruno. Leverage IVR/Chat tools (e.g., Bespoken) to automate customer IVR experiences. Analyze logs and debug issues effectively, with familiarity in tools like Datadog being a plus. Integrate automated tests into CI/CD pipelines using Jenkins, GitHub Actions, or similar tools. Conduct performance testing using tools such as JMeter and Gatling. Collaborate with DevOps and Agile teams to streamline testing and deployment processes. As a Quality Engineer: Design comprehensive and effective test plans to ensure software quality. Implement and advocate best practices for software quality assurance. Balance automated and exploratory testing to maximize coverage and uncover defects. Ensure software resilience and robustness through rigorous testing. Work closely with software engineers to improve testability and overall product quality. Required Skills: Strong programming skills in Java and/or Python. Experience with automation frameworks such as Selenium, Playwright, Appium. Proficiency in API testing tools including Postman, RestAssured, Bruno. Familiarity with IVR/Chat automation tools like Bespoken is a plus. Strong debugging skills and experience with log analysis; knowledge of Datadog is advantageous. Understanding of DevOps principles and Agile development methodologies. Experience with CI/CD tools like Jenkins, GitHub Actions. Exposure to performance testing tools such as JMeter and Gatling. Ability to design detailed test plans and implement QA best practices. Strong communication and collaboration skills to work effectively with cross-functional teams.