Role Proficiency:

Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities

Outcomes:

     Interpret the application/feature/component design to develop the same in accordance with specifications.      Code debug test document and communicate product/component/feature development stages.      Validate results with user representatives; integrates and commissions the overall solution      Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions      Optimises efficiency cost and quality.      Influence and improve customer satisfaction Set FAST goals for self/team; provide feedback to FAST goals of team members

Measures of Outcomes:

     Adherence to engineering process and standards (coding standards)      Adherence to project schedule / timelines      Number of technical issues uncovered during the execution of the project      Number of defects in the code      Number of defects post delivery      Number of non compliance issues On time completion of mandatory compliance trainings

Outputs Expected:

Code:

Code as per design Follow coding standards
templates and checklists Review code – for team and peers

Documentation:

Create/review templates
checklists
guidelines
standards for design/process/development Create/review deliverable documents. Design documentation
r and requirements
test cases/results

Configure:

Define and govern configuration management plan Ensure compliance from the team

Test:

Review and create unit test cases
scenarios and execution Review test plan created by testing team Provide clarifications to the testing team

Domain relevance:

Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client. Learn more about the customer domain identifying opportunities to provide valuable addition to customers Complete relevant domain certifications

Manage Project:

Manage delivery of modules and/or manage user stories

Manage Defects:

Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality

Estimate:

Create and provide input for effort estimation for projects

Manage knowledge:

Consume and contribute to project related documents
share point
libraries and client universities Review the reusable documents created by the team

Release:

Execute and monitor release process

Design:

Contribute to creation of design (HLD
LLD
SAD)/architecture for Applications/Features/Business Components/Data Models

Interface with Customer:

Clarify requirements and provide guidance to development team Present design options to customers Conduct product demos

Manage Team:

Set FAST goals and provide feedback Understand aspirations of team members and provide guidance
opportunities
etc Ensure team is engaged in project

Certifications:

Take relevant domain/technology certification

Skill Examples:

     Explain and communicate the design / development to the customer      Perform and evaluate test results against product specifications      Break down complex problems into logical components      Develop user interfaces business software components      Use data models      Estimate time and effort required for developing / debugging features / components      Perform and evaluate test in the customer or target environment      Make quick decisions on technical/project related challenges      Manage a Team mentor and handle people related issues in team   Maintain high motivation levels and positive dynamics in the team.   Interface with other teams designers and other parallel practices   Set goals for self and team. Provide feedback to team members   Create and articulate impactful technical presentations   Follow high level of business etiquette in emails and other business communication   Drive conference calls with customers addressing customer questions    Proactively ask for and offer help   Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks.   Build confidence with customers by meeting the deliverables on time with quality.   Estimate time and effort resources required for developing / debugging features / components   Make on appropriate utilization of Software / Hardware’s.   Strong analytical and problem-solving abilities

Knowledge Examples:

     Appropriate software programs / modules      Functional and technical designing      Programming languages – proficient in multiple skill clusters      DBMS      Operating Systems and software platforms      Software Development Life Cycle      Agile – Scrum or Kanban Methods      Integrated development environment (IDE)      Rapid application development (RAD)   Modelling technology and languages   Interface definition languages (IDL) Knowledge of customer domain and deep understanding of sub domain where problem is solved

Additional Comments:

Job Description Overall Experience: • Tech Lead: Overall at least 8 years IT industry experience with 6+ years in Salesforce.com • Any prior experience with other technologies like JAVA/.NET is highly preferred • Experience in directly working with client is highly preferred • Candidate should have strong hands-on experience with administration, configuration, customization and development within Salesforce.com, and also in reports and dashboards Salesforce.com Certifications: • Must have Salesforce.com Developer (DEV401) certification • Highly preferred: Advanced Developer Certification (DEV 501) • Admin or Consultant certifications are desirable Force.com Knowledge: • Candidate should have strong experience with Visualforce, Apex, Triggers, Eclipse IDE, Salesforce Object Query Language (SOQL) and Javascript • Must possess coding best practices and understand the limitations of Apex coding • Candidates for Tech Lead / Senior Developer roles should have experience in integrating Salesforce with external systems using SOAP/REST Services. This is highly preferred for Developer role also • Experience in working with Force.com Bulk API and the Metadata API • Must have sound implementation knowledge of workflow rules, validation rule, approval process, reports and dashboards • Experience using Apex Data Loader and other ETL tools such as Informatica • Experience with database development, SQL or PL/SQL, database schemas, stored procedures is essential • Follow unit testing and test class best practices and should be capable of coding for positive and negative scenarios in testing • Must have experience with production deployment using change set/eclipse/ANT migration TOOL and working on solving deployment errors • Good to have knowledge on HTML/HTML5, CSS, XML,AJAX, webservices, Google APIs, JQuery/any other Javascript framework • Prior working experience with some integration tool is an added advantage • Candidate should have basic understanding of admin activities like user creation, role/profile set up, Security set up etc. • Good to have – Salesforce mobile development using Salesforce1/vfmobile; Experience with Heroku, ngForce Skills/Experience required: • Should be a quick learner who can adapt to learning new technologies relevant to Salesforce • Need to be able to closely work with BSA to convert requirements to solutions and suggest options • Ability to create, analyse, and recommend, multiple alternative design solutions • Ability to advice on best practices and approaches to the team and the client • Experience in researching production system issues • Technical Lead should be capable of leading/managing a team of developers, suggesting best practices, promoting reusable code and constantly doing code review to improve team’s efficiency • Experience in creating and maintaining Technical Design documents and configuration steps • Ability to configure, test, debug software and document programs according to standards, policies and procedures • Ability to prepare test data, and steps for unit, integration and production testing • Must be able to work with the Business Analysts and Business counterparts to clarify and document requirements and configuration steps for current and future application requirements • Strong problem solving/analytical skills • Ability to effectively balance and prioritize multiple projects concurrently • Strong and effective written and verbal communication skills • Excellent presentation skills and ability to collaborate with technical and business stakeholders at all levels of the organization