Role Proficiency:

Independently handle Lab Management. Acts creatively to optimise process efficiency and improve quality of deliverables; accounts for others developmental activities

Outcomes:

     Handle order management in order to manage purchase requests from client      Monitor inventory item utilization to ensure sustained supply      Optimise efficiency and quality of task deliverables by giving process improvement suggestions to client      Identify the problem statement based on user feedback on a particular task improve the handling method      Ensure enhanced utilization and upkeep of Lab assets.      Ensure 100% Compliance on HVI Lab Network Security Lab CW      Enable planning ordering and tracking of Lab Assets; support logistics from a customs perspective      Define the Lab user authorizations      Provide suggestions on process or method that can be implemented based on user requirements.   Proactively identify client requirement implementation based on company policy without any violations   Mentor team members to effectively perform in their roles Set FAST Goals and provide feedback of FAST goals to mentees

Measures of Outcomes:

     Adherence to lab process and standards      Adherence to schedule and timelines      Adhere to SLAs      Reduction of reoccurrence of handling errors as per SLA      Defined productivity standards for lab process Completion of all mandatory training requirements

Outputs Expected:

Manage:

Manage task deliverables with quality and targeting completion timeframe.

Compliance :

Support information governance activities and audit preparations. Ensure compliance to 6S process.

Configure:

Set up basic lab set of host and network

Document:

Create documentation for own work as well as perform peer review of documentation of others' work

Inventory Management:

Design and implement lab/inventory tracking system to optimize Lab inventory control procedures. Examine the levels of supplies and material availability to determine shortages. Analyse different suppliers to obtain the best cost-effective deals when and where applicable

Safety:

Work with security and safety team for defining the lab Safety and security standards

Manage knowledge:

Consume and contribute to lab related documents
share point and client universities.

Status Reporting:

Report status of tasks assigned Compliance with lab related reporting standards and process

Mentoring:

Mentor Associate III - Lab Management
Associate II - Lab Management and Associate I - Lab Management on the team Set FAST goals and provide feedback to FAST goals of mentees

Skill Examples:

     Explain and communicate to the customers      Estimate time effort and resources required for task deliverables      Perform tasks in the customer or target lab environments      Work in a team environment      Good written and verbal communication abilities      Proactively ask for and offer help      Strong planning organizing and time management skills      Thorough understanding of the domain with work experience in Inventory Store / Lab handling audits (internal and external) Handling Shipments Surprise Audits ODC Movements Process Documentation and Vendor Management.

Knowledge Examples:

     Proficient in at least one Inventory management tool      Thorough understanding of hardware including desktop handheld computers Mother Boards and barcode scanners      Knowledge of stock accounting program Microsoft Excel PowerPoint.      Knowledgeable on customs clearance

Additional Comments:

Role Proficiency: Independently handle Lab Management. Acts creatively to optimise process efficiency and improve quality of deliverables; accounts for others developmental activities Outcomes: Handle order management in order to manage purchase requests from client Monitor inventory item utilization to ensure sustained supply Optimise efficiency and quality of task deliverables by giving process improvement suggestions to client Identify the problem statement based on user feedback on a particular task improve the handling method Ensure enhanced utilization and upkeep of Lab assets. Ensure 100% Compliance on HVI Lab Network Security Lab CW Enable planning ordering and tracking of Lab Assets; support logistics from a customs perspective Define the Lab user authorizations Provide suggestions on process or method that can be implemented based on user requirements. Proactively identify client requirement implementation based on company policy without any violations Mentor team members to effectively perform in their roles Set FAST Goals and provide feedback of FAST goals to mentees Measures of Outcomes: Adherence to lab process and standards Adherence to schedule and timelines Adhere to SLAs Reduction of reoccurrence of handling errors as per SLA Defined productivity standards for lab process Completion of all mandatory training requirements Outputs Expected: Manage: Manage task deliverables with quality and targeting completion timeframe. Compliance : Support information governance activities and audit preparations. Ensure compliance to 6S process. Configure: Set up basic lab set of host and network Document: Create documentation for own work as well as perform peer review of documentation of others' work Inventory Management: Design and implement lab/inventory tracking system to optimize Lab inventory control procedures. Examine the levels of supplies and material availability to determine shortages. Analyse different suppliers to obtain the best cost-effective deals when and where applicable Safety: Work with security and safety team for defining the lab Safety and security standards Manage knowledge: Consume and contribute to lab related documents share point and client universities. Status Reporting: Report status of tasks assigned Compliance with lab related reporting standards and process Mentoring: Mentor Associate III - Lab Management Associate II - Lab Management and Associate I - Lab Management on the team Set FAST goals and provide feedback to FAST goals of mentees Skill Examples: Explain and communicate to the customers Estimate time effort and resources required for task deliverables Perform tasks in the customer or target lab environments Work in a team environment Good written and verbal communication abilities Proactively ask for and offer help Strong planning organizing and time management skills Thorough understanding of the domain with work experience in Inventory Store / Lab handling audits (internal and external) Handling Shipments Surprise Audits ODC Movements Process Documentation and Vendor Management.