Job Title: Lead I – Business Analysis
Experience: 5–7 Years
Location: Bangalore, Pune, Trivandrum, Kochi, Hyderabad, Noida

Responsibilities 

Act as a technologist, translating business problems into technical solutions using automation platforms such as UiPath, Smartsheets, Airtable, and others.

Collaborate with cross-functional teams (Finance, Audit, Marketing, Operations, etc.) to understand business processes and design RPA-based solutions.

Gather and define functional, usability, reliability, and performance requirements in collaboration with stakeholders.

Create documentation including:

Process Definition Documents (PDDs)

As-is / To-be process flows

System integration diagrams

Partner with RPA Solution Architects to design future-state process architecture using best practices and standards.

Build and design automation solutions, including:

Input/output criteria

Logic and error handling

Business scenarios

Conduct data analysis, system analysis meetings, and develop:

System design documents

Project scope definitions

Project plans

Develop and execute test plans and cases:

Unit testing

System Integration Testing (SIT)

Performance testing

Lead User Acceptance Testing (UAT) and present solution demos to business users.

Provide Knowledge Transfer (KT) post-deployment, including:

Training materials

End-user training sessions

Monitor bots during Hypercare, coordinate with development teams for bug fixes.

Adhere to change control processes and ensure business sign-offs for deployments.

Act as Subject Matter Expert (SME) for RPA team:

Incident management

Critical issue resolution in production

Lead quarterly business process review meetings with SMEs.

Track and report automation performance metrics weekly/monthly/quarterly.

Review technical work delivered by vendors and provide feedback.

Manage multiple tasks effectively and ensure timely delivery.

Engage with stakeholders through strong written and verbal communication skills, including delivering presentations.

Qualification 

Education:

Bachelor’s degree (BS/BA) in Information Systems, Computer Science, or a Business-related field.

Experience:

5+ years overall experience as a Business Systems Analyst (BSA).

3+ years of hands-on experience with RPA projects.

2+ years of project management experience.

Technical Skills:

Strong experience designing RPA solutions using UiPath.

Experience with automation in Smartsheets, Airtable is a plus.

Experience with APIs and automated testing tools is an advantage.

Familiarity with business processes in SAP Finance, SCM, HR, etc.

Exposure to enterprise tools like UltiPro, Coupa, Salesforce is a plus.

Software development experience is recommended but not required.

Certifications:

Required:

UiPath Automation Business Analyst Associate

UiPath Automation Business Analyst Professional

Preferred:

UiPath Associate Automation Developer

UiPath Automation Developer Professional