Lead Housekeeper
Hilton
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s \#1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS\!** The Hilton London Canary Wharf is a modern, full service hotel with 282 Guestrooms in the heart of London’s financial district\. Conveniently located just 2 minutes from South Quay DLR Station and 5 minutes from Canary Wharf underground station\. Close to the City, Olympic park and the O2, the hotel welcomes a wide range of guests here on business and leisure\. Consistently voted within the top 5 Hilton properties within the UK & Ireland\.
**A WORLD OF REWARDS**
+ **Hourly rate of £14\.00**
+ **Free and healthy meals** when on duty
+ **Grow your Career** Personal Development programmes designed to support you at every step of your career
+ **A chance to make a difference** through our Corporate Responsibility programmes – Find out what and how we are doing \(https://cr\.hilton\.com\)
+ **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages \(subject to individual outlets\)
+ **Team Member Referral Program**
+ **High street discounts:** with Perks at Work
+ **Holiday:** 28 days including bank holidays \(increasing yearly to up to 33 days\)
+ **Discounted dental and health cover**
+ **Modern and inclusive Team** Member’s areas
**What will I be doing?**
As a Lead Housekeeper, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel\. Specifically, a Lead Housekeeper will perform the following tasks to the highest standards:
+ Allocate work duties to Team Members
+ Perform routine inspections of all check out rooms and spot checks of all occupied rooms
+ Report and follow up on any maintenance defects or other issues
+ Inspect, routinely, service areas, store rooms and corridors
+ Schedule and supervise deep cleaning and any other projects
+ Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
+ Manage, efficiently, stock control and the maintenance of equipment
+ Provide excellent Guest service, including VIP and other special requirements
+ Ensure the adherence to hotel brand standards at all times
**What are we looking for?**
+ Previous experience in a Housekeeping supervisory role
+ A successful track record of managing a team
+ Strong organizational and analytic skills
+ An attention to details
+ Strong communication skills
+ A passion for delivering exceptional levels of guest service
+ Proficiency, preferred, with computers and computer programs, including Microsoft Office
**EVERY JOB MAKES THE STAY\.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story\.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical\. That’s why at Hilton, Every Job Makes the Stay\.
**Find out more about all our brands and hotels \-** Hilton Brands | Global Hospitality Company \(https://www\.hilton\.com/en/corporate/\)
**Job:** _Housekeeping and Laundry_
**Title:** _Lead Housekeeper_
**Location:** _null_
**Requisition ID:** _HOT0BJ27_
**EOE/AA/Disabled/Veterans**
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